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Acronis True Image corrupted MBR

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I got Acornis True image through Crucial SSD buy. I had my hard disk PGP encrypted and that was my oversight that I should have decrypted the hard drive before trying to clone the drive. I started the acornis and very carefully, I chose source and hard drive.

After it started the process, I immediately received a popup that system needs to be restarted. I pressed OK and when machine restarted, it started giving MBR Error 2 problem then I realized my mistake that I should have decrypted the hard drive.

Is Acorns such a dumb that it cannot detect that a hard drive is PGP encrypted and it should not have proceeded at all?

It looks that Acornis wrote something to the source disk and it destroyed the PGP boot guard.

Is there something that anyone can suggest to get this fixed?

I took my laptop to the customer care and they ran the PGP recovery but still the machine is not booting.

Any help or pointers are very much appreciated and I really curse Acornis that it is such a dumb software that it destroyed my source drive.

0 Users found this helpful

Did you try to decrypt the disk completely, then use Microsoft Windows Installation DVD to repair the startup of the computer?

Note that:
- you shouldn't start a clone operation from Windows, and you shouldn't start a backup recovery from Windows either. That forces Acronis to go an modify the boot records to make the computer reboot in the pre-Windows environment. Instead, boot the computer on the recovery CD and perform clone/or restore operations there,
- Acronis doesn't support disk encryption well. If you do a disk backup from Windows, the information will be backed up decrypted. YOu can encrypt the backup file itselft for data protection. It is recommended to do backups from the recovery CD, and to do sector-by-sector backups.