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Acronis True image failing to download

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Software wont download.
Getting a message saying " Cant dowmload - check your internet connection and make sure firewall is not preventing download."
Well internet connection is Ok, everything else downloads ok and firewall is turned off.
Any suggestions before I ask for refund????

0 Users found this helpful

Hi Ridgie,
please follow this guide:
https://kb.acronis.com/content/1642
Thank you,