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Acronis True Image Home 11 crashes while Backup with error in Module Backup.dll

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Hi,

I'm using Acronis True Image Home 11 for a while. My operating system is MS Vista 32 Professional.
Newly I have problems to backup my harddisks. I tra to backup to my backupstore on a second internal hdd. Everything starts fine, but when the backup is nearly done, the program crashes with an error. The report I got by mail says at its end:

"Error 21.10.2009 00:19:07
path=""
$module="C:\Program Files\Common Files\Fomatik\Backup.dll"

I allready tried a repair installation, but without success.

What can I do to get Acronis True Image Home 11 working again?

Kind regards

Mark

0 Users found this helpful

You could try using msconfig.exe to see if any of your other progs are conflicting. Basically, hide all microsoft services and disable the rest, then disable all startup porgs, reboot, then startup up ATI and see.

There's some help re using msconfg wtih Vista here but you can goolge and finds lots more:

http://www.netsquirrel.com/msconfig/msconfig_vista.html