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Acronis True Image Home 11.0 - Backup failed program hangs

Thread needs solution

Have had problems recently with Acronis. Trying to backup it always hangs when I get to Backup Archive Location. Just says not responding. Tried closing Avast to see if that was the problem but still the same. Tried reinstalling but again just the same. Updated to newest build - just the same. I now seem to have a product that does not do what it says on the tin.

Any suggestions?

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My suggestion is that you set up a new backup pointing to a new "backup location."

Don't forget, the term "backup location" has a specific meaning in version 11 and is much more than just a simple storage folder. As there has been many versions since 11, , uinfortunately, there is very little chance (slim to none) that any future changes will be made to that version.

This is during a new backup and you follow the instructions and then it gets to Back Archive Location the program hangs and won't let me select any location - just says "not responding" and I have to click on the X anything else gets the hour glass figure. I tried switching Avast off and putting Acronis as a known prog for the firewall but still got same.

If it worked in the past but not now, it would appear a conflict has been added either during a Windows upgrade or a program install or upgrade.

Consider creating a backup when booted from the TI bootable media CD. At least, you will still have backup capability.