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acronis true image home 2010 does not recognize my drives

Thread needs solution

while running windows neither acronis true image 2009 nor 2010 recognizes both of my sata drives. it recognizes my samsung HD080HJ/P (80 gig boot disc); however it does not recognize the WDC WD1600JS-60MHB1.

I want to clone the 80 gig drive onto the WDC and then use that for boot. and in turn then use the Samsung for backups.

it appears that there are drivers available for this, i saw comment from support on two other posts.

Asny and all help greatly appreciated.

0 Users found this helpful

Revisit your registration page and find the download section. Download the "Bootable Media" option.

Burn the download iso file as an image onto a CD and it will become an Acronis Bootabble CD with drivers different than the one you created from inside the program.

https://www.acronis.com/my/products/