Skip to main content

Acronis True Image Home 2010 does not work

Thread needs solution

I installed a new copy of True Image Home 2010 on a windows 7 pro 64 bit laptop and every time I set it up to make a back up it starts fine and then when I come back a few hours later and look for the backup nothing there. I have used Acronis on several xp machines before and it has worked great, what's up with this product? How do you get it to work?

0 Users found this helpful

Burt,
Welcome to the forums. Please look at the ATIH log file. It should contain entries for the the task and will probably tell you what or why the operation is failing.

Thanks, the log file states that the operation was terminated by user. It appears as if the program is rebooting the computer but not proceeding with the backup after reboot