Acronis True image home 2010 - failed to backup
Hi to all,
everytime i try to run a backup of file and folders, Acronis true image home 2010 failed to backup and following error are reported:
Error code: (0x40001)
Error occurred while reading the file.
Tag = 0x61F1883FE50B0B0C
Error code: (0x10C45A)
Failed to read the snapshot.
Tag = 0x14181C22EF45AD37
Error code: (0xFFF0)
Insufficient system resources exist to complete the requested service
My specs:
Intel i7
Windows 7 64bit
6 GB RAM
I think the problem is RAM related, but i've 6 GB RAM.
Any suggestion?
Thanks.

- Log in to post comments

Thanks for the reply. That''s interesting.
During the backup process i've had two programs that run in the background: Norton internet security 2010 that made a quick scan and Diskeeper.
I will try to disalble them and start a new backup porcess.
Alexander wrote:Hello Vittorio,
No worries, I will help you with this situation.
According to the error message it appears that some file cannot be accessed by our program because it's either locked or used by other application.
Could you please clarify, what exact data are you trying to backup? Does it occur for the different folders if you completely change the backup source data? Also, what happens if you're trying to backup the entire hard drive or its partition?
Also, you are right regarding RAM - such issue can occur when the product is not able to receive information from your memory. And it's not related to the size of RAM.
We would like to make sure that the memory module of your machine is not corrupt as this can be the reason of the issue.
Please download the archive.
Unpack the archive and burn the unpacked ISO file to CD.
We recommend you to refer to the article if you are not familiar with ISO burning.
After that boot your PC from the CD and memtest will start automatically. When it is 100% completed (1 or 2 passes), create a digital photo of the screen and send it to us.
I'd like to make sure all your queries regarding Acronis products are resolved.
Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.Best regards,
- Log in to post comments

Hello Vittorio,
Thank you for keeping me updated.
Could you please let me know the current state of the issue? Have you tried disabling two programs running at the moment of backup process?
We are looking forward to hearing back from you at your earliest convenience.
Thank you.
- Log in to post comments