Acronis True Image Home 2010 Freezes Outlook, Windows Explorer and Firefox
I recently installed the TI Home 2010 Build 7160 update on my Windows 7 64x computer. When my scheduled disk backup runs, Outlook freezes, Windows Explorer becomes inoperative and Firefox freezes and, if unopened, will not open. Internet Explorer works. Word opens partway, then freezes and cannot be closed. TI Home says it is running, but I wonder if that is the case.
I had similar experiences with the previous build.
I do not have the same problem on my other Windows 7 64x computers.
Any suggestions? Thanks.
MFL
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Backup your computer using the recovery CD, uninstall 2010, install the trial of 2011 and see if there is any difference...
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I bought and tried 2011 when it came out. It was so inferior to 2010 that I went back to 2010. Has 2011 been updated to make it at least as easy to use and flexible as 2010?
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I bought and tried 2011 when it came out. It was so inferior to 2010 that I went back to 2010. Has 2011 been updated to make it at least as easy to use and flexible as 2010?
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I bought and tried 2011 when it came out. It was so inferior to 2010 that I went back to 2010. Has 2011 been updated to make it at least as easy to use and flexible as 2010?
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I bought and tried 2011 when it came out. It was so inferior to 2010 that I went back to 2010. Has 2011 been updated to make it at least as easy to use and flexible as 2010?
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I bought and tried 2011 when it came out. It was so inferior to 2010 that I went back to 2010. Has 2011 been updated to make it at least as easy to use and flexible as 2010?
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2011 has not been changed much with various releases, and 2012 looks and feels like 2011, but with some nice enhancements (in particular a calendar that shows what happened).
Coming from 2010, you should now try 2012 and see for yourself. Always keep a backup of your system with 2010 before installing. Uninstall 2010 before installing the trial.
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I wasted money on 2011 and if 2012 is like 2011, no thanks. I can no longer back up my system because 2010 freezes.
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MFL,
I can see where you are coming from re: 2012 upgrade.
Do you see any resource being saturated when the computer freezes? CPU or memory?
If not, I would lean towards some low level driver conflict. Maybe you have some low level software installed on this machine and not installed on the other machine (security software, defrag, ...?), maybe a different device?. To identify software like this, launch msconfig, disable any non Acronis startup item or service. Restart the computer and see if the issue persists. If it does, we are looking at device/hardware issues (memory? disk?). If it goes away, enable half of the disabled services and iterate until you find the culprit.
If yes, I would lean towards some issue with ATI itself or its links with the Windows platform DLLs. These kind of issues are harder to diagnose
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I'm with MFL.
I wish I didn't upgrade to 2011. I was hopeful that 2012 would solve the problem - sadly not.
If it was only the weird user interface, I could live with it and figure it out.
More irritating is the Outlook 2010 backup that takes 48 hours (or longer??) to complete.
What on earth is it doing, backing up a mailbox of around 1 GB? In the meantime, Outlook becomes glacially slow and is unusable.
When I try and stop the backup process (eventually), Acronis freezes, and I have to kill the TrueImage process in order to get into Outlook. This corrupts the Outlook data file and it has to rebuild. I recently lost an email from sent items (which the recipient received, so I know I sent it!).
It may (or may not) be related, but I am not taking any further chances.
Win 7 Ultimate x32, Intel Quad Core CPU Q6600 @ 2.4 GHz, 4 GB Ram, NVIDIA GeForce 8600 GTS, 1 TB HDD (600GB free).
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