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Acronis True Image Home 2010 Plus package- NOT able to backup

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My pc is windows 7 Home premium. 64 bit operating system.
I have acronis true image Home 2010 plus package. I backed up the system in May 2013. Today when I try to create new backup of the entire system, I see the error. message. Please see the snap shots.

How can I back up the system. Thank you.

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The first thing I would try would be to download 2010 from your registration site.
Run the installation again. That is,
start the install program and you should be offered a repair opton to TrueImage.
Perform the repair which is installing a fresh version overtop the existing version.

Should not not solve the problem,
then run the Acronis Cleaniup program (Link below)
and do a completely fresh install of 2010.

Thank you for the response Grover.
I downloaded both files- Home and plus from my account.
Ran the repair did not work.
Then ran the TIH clean up utility.
Again tried to install. I got the serial # from the account.
It is still throwing error....at one time, it said, serial # is wrong. :(

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I would rerun the cleanup again.
You will need the serial for basic Plus the serials for the basic of prior version--if your install was an upgrade from prior version.

Followed by the install of the plus with the plus serial.

Note the comments inside the cleanup instructions.

Edit:
also disable the AV and do the install as "run as administrator".