Acronis True Image Home 2011 Cannot Write to DVDs

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Acronis True Image Home 2011 Can't Back Up to DVDs

I just read with interest the issue another user was having with attempting to back up to DL dvds using a blue ray drive. I am having a similar problem with dvd optical drives.

I have three licenses, Acronis True Image Home 2011 Update on one computer, Acronis True Image 2011 on two other computers. Two pcs are running Windows XP SP3, the other, Windows 7. All three have dvd combo drives, but different manufacturers.

I have tried two different brands of DL DVDs, Verbatim and Sony. I have tried to run a disk backup to the dl dvds using Acronis 2011 on each of the three pcs. All attempts have failed.

What is interesting, is that I *was* able to do this OK on one of my computers when using previous versions, and on 2011 a month ago. But at the present time, the identical problem persists regardless of which computer I'm working with, or which brand of discs I try.

I insert the the disc, the optical drive gets going, and then starts and stops before finally, an ATIH "confirmation" window appears saying "failure to write . . ." Options are "retry", "browse," "format" or "cancel." If I attempt "retry," the same thing happens again, and sometimes, a confirmation window appears that reads "disc is full" even though nothing has been written to the disc. This chain of events has occurred on all three computers, but most consistently on the one running windows 7. I was able to get two out of four discs completed on that computer by choosing "reformat" when the confirmation window appeared. But ATIH would not write the third volumn of the backup, period. And this was consistent through 3 attempts.

Is there any fix in the works for this problem? Why won't ATIH 2011 perform this basic task? My previous versions (10, 2009, 2010) did.

Fri, 03/11/2011 - 04:41
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Update: Was able to Backup to Dvds on XP machines; Still no success at validation

Funny thing happened as I was preparing the previous description of my problem. I was writing from my laptop that runs XP. I decided I'd attempt a disk backup to the dl dvds in order to be able to quote the "confirmation" notice word for word. Lo and behold, TIH 2011 accepted the first dvd and completed the backup successfully. While this was happening, I attempted the same on my other XP machine -- also with success.

At the present time, however, I have still not had success with TIH 2011 backing up to dl dvds on the laptop that runs Windows 7. This is the one where I was able to get the program to write to the dvds after clicking on "format" in the "failure to write" confirmation window. However, the backup failed after inserting the third dvd -- on three consecutive attempts. So, this problem persists.

And, going back to a previous posting on the forum -- I am currently unable to validate either of the dvd backups I made for the two XP computers -- I'm having the "Please Insert the Media Marked Volumn 0" problem. I put the correct disc in, Aconis reads it but fails to continue the validatioin process -- I get a "Warning" window that asks me to insert a disc into the drive that doesn't exist: "Volumn 0" (with a square 0) -- clicking 'retry' does not good, nor browsing and finding the disc that's in the drive and clicking on that. Nothing works. The validation process fails.

So -- to summarze -- still can't back up to external media on the Windows 7 laptop running TIH 2011, and can't validate the external media backups I made on the two XP computers, one running TIH 2011, and the other my laptop running TIH 2011 Upgrade.

I wish Acronis TIH 2011 was a fully functioning program -- I want to have some external media backups to back up the scheduled backups I'm making to external hard drives. The two combined increase the likelihood of completing a successful restore.

Sat, 03/12/2011 - 23:32
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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John,
Another option would be to use the "backup splitting" option (backup options) and have Acronis write the backup files in sizes of your choice such as 4+GB.

After the backup is completed, you can then use your burn program to copy 1 per DVD onto whatever number of DVD needed. Most burn programs have options to verify that the file and the burn match so if the backup validates on the hard drive, and meets the burn criteria, it is probably ok. But as a real test, they could be recopied back onto the hard drive in one folder and re-validated.

Should a restore be necessary, copy the files back onto a hard drive so all files are again in one folder and then the backup can be restored or validated.

I did do a recent DVD backup direct to 4 DVD. The validation was not easy but the validation did complete. When it asked for the first volume ?, I inserted #1 and clicked proceed. If the reads continued, I knew I had the right volume. On the next request, for volume ?, inserted the volume 2, etc and continued this procedure until the backup validation was complete. If it had a problem reading, I clicked retry until it did read. I had a couple retries at the very beginning of the read which I attributed to timing errors.

Sun, 03/13/2011 - 03:01
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