Acronis True Image Home 2012: "Block bitmap corrupted (0x70016)" when creating image
I run ATIH 2012 from its boot CD. Trying to back up laptop which dual boots Windows 7 and Linux Mint. ATIH 2012 successfully backs up the Linux partition but fails on the Windows one. I ran a full chkdsk /r on Windows (left it running overnight), tried the backup again - same error. I've tried with 2 or 3 different backup destination HDDs, always same error.
Details extracted from the XML log file:
Operation with partition '2-0' was terminated. Details: Block bitmap corrupted (0x70016) Tag = 0x8241CADBFCA712F3
Block bitmap corrupted (0x70016)


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Thanks for the reply and suggestions.
I should have mentioned that it was a brand new installation of Windows 7 x64 on the laptop, after re-formatting its hard disk. Also, I excluded the swap file pagefile.sys from the backup (as well as hiberfil.sys).
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Yes I ran a complete disk check on the HDD at least once, and on the external HDDs I used for destination.
Page file settings are default, i.e. system-managed.
Windows 7 Repair CD - Startup Repair could not detect a problem. I also ran a memory test from this CD, again no problem.
I installed ATI 2016 trial, made and burned a boot CD, started the back up only to be told "This is a trial version of True Image. The selected operations cannot be performed."
It's ATIH 2012 I've paid for so I need that to work.
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Robert, I am sorry that you could not use the ATIH 2016 trial media to test this problem - I had forgotten that the rescue media for a trial product only allows a restore, not backup.
The only other suggestion is to download the latest version of the ATIH 2012 rescue media from your Acronis Account as recommended in post https://forum.acronis.com/forum/36716.
What type of disks do you have installed in the laptop, what format is used?
If you do not wish to upgrade to a later version of Acronis, then you may want to take a look at alternative solutions such as Macrium Reflect or AOMEI Backupper which may meet your need.
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Thanks for the suggestions. I downloaded the latest ATIH 2012 boot disc ISO, burned and tried the backup again with that - same error.
The laptop has a standard (non-SSD) SATA hard disk, NTFS formatted. Hitachi HTS545016B9A300 according to the Acronis System Report.
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Robert, when you ran CHKDSK did you include for it to do a disk surface scan to check for bad sectors also?
See http://www.tomshardware.co.uk/answers/id-2245615/acronis-clone-hdd-ssd.html for a similar discussion by another user with some suggestions for trying other tools to see if they also report an error for the drive or whether it is ATIH that only sees the error.
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After another complete disk check of one of the external HDDs, both CloneZilla and ATIH2012 worked on this laptop! This would suggest that the problem was with the external HDD but I had the same problem with 2 others iirc, and after disk checks. Not sure what actually happened. The error log from the failed backup contains the following. ATIH2012 itself and the log don't tell me which drive the error occured on, which didn't help:
"Operation with partition '2-0' was terminated. Details: <indent>Block bitmap corrupted (0x70016) Tag = 0x8241CADBFCA712F3</indent>" level="4" id="9" code="502" line_tag="0x65B5EB7011094703">
<event time="1457190049" module="7" message="Block bitmap corrupted" level="4" id="10" code="22" line_tag="0x8241CADBFCA712F3"/></event>
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Robert, can you try to identify which is your partition '2-0' by doing the following:
Open a Windows Command prompt window (run CMD in your Windows partition) then use the diskpart command to list the partitions on each of your drives as shown below:
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.
C:\Windows\System32>diskpart
Microsoft DiskPart version 10.0.10586
Copyright (C) 1999-2013 Microsoft Corporation.
On computer: DELLSTUDIO
DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 931 GB 1024 KB
DISKPART> select disk 0
Disk 0 is now the selected disk.
DISKPART> list partition
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 OEM 141 MB 31 KB
Partition 2 Primary 10 GB 141 MB
Partition 3 Primary 51 GB 10 GB
Partition 0 Extended 869 GB 62 GB
Partition 4 Logical 83 GB 62 GB
Partition 5 Logical 399 GB 145 GB
Partition 6 Logical 52 GB 545 GB
Partition 7 Logical 30 GB 597 GB
Partition 8 Logical 297 GB 627 GB
Partition 9 Logical 6785 MB 924 GB
DISKPART> repeat above steps for each disk identified in the list disk results - this should help narrow down which partitions are not involved and which are!
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