ACRONIS True Image Home 2012 Plus tells me to reinstall -- which fails for both repair and modify options
I was trying to clone my RAID C: drive to a USB connected drive and the ATIH plus 2012 software told me to re-install it. I put the CD in and was given the options to Repair or Modify -- both failed. Log files are attached.
I am running Windows 7 Ultimate 64 bit with latest patches.
Any suggestions?
Attachment | Size |
---|---|
acronistrueimage.msi2013-12-14_repairinstall.txt | 687.53 KB |
acronistrueimage.msi2013-12-14_modify.txt | 693.42 KB |

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Consider running the TrueImage cleanup utility.
Do take the time to read the text instructions--especiall about the "Common" instructions.
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GroverH,
Thanks, I was able to download the most recent build of ATIH 2012 and run the repair install to completion. However, when I try to clone my C: drive to a drive installed in USB external case, I get the message "Cannot initialize Backup Archive Explorer. Please Reinstall Acronis True Image Home", just as before. Will I need to uninstall it and re-install?
I am currently running QNAP NetBak Replicator so I will have most things backed up before messing around. It is really slow and will likely take several days to complete.
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Acronis 2015 not responding and need to reinstall program. Recommendations? I have two updates in my download file but they were of no help.
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Many Trails & Marvin,
For you both, I would suggest you run the trueImage cleanu (item 4 in my signatre links below) and then resinstall.
Read the instructions provided with the utility as minor registry edits needed.
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