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Acronis True Image Home Updates

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My Acronis True Image Home 10.0 build is 4,942. This is way off. According to what I've seen the newest version is in the 7500's. Can someone help me with this? Apparently I've missed a lot of updates because I seen reference to some update in the 6500's too.

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Cynthia,
The last update available for version 10 was your 4942.

You can purchase the current 2010 version, build 7046 (either the full program or just update) ; or you can wait for the 2011 release which is often times in or around October (no release date set).

The trial version of 2010 is available to your from the Acronis website.

Be absolutely certain that you un-install the old version before installing any new version. You can only have one version (at a time) installed on your system. Be sure and take a current 4942 full disk backup before you un-install so you have a safety recovery in case something goes wrong with the switch.

Both the 2010 and 2011 version has an option which the user can set to check for updates.

In 2009 Acronis changed the naming style from numerical to date so after ATI11 came ATI2009, then ATI 2010, etc,., until the next namestyle change, whenever that might happen.

And don't forget to make an ATI10 bootCD before you uninstall ATI10 ;)

iirc, ATI10 and earlier had probs with the reliability of email notifications. So a newer version might be your best best (try it for free) if email notifications are critical to your backup protocols.

Someone finally told me where told me where to find my posts that disappear off the forum. You know, it isn't going to do me much good to have a current backup disk. I'm just in the process of reinstalling my OS and everything else, and still crying over losing 4 years of family photos and records, which I don't have backed up anywhere else because I thought I had all that stuff in my Acronis backup which resides on my 320 GB Iomega external hard drive.

No doubt it is there, but I couldn't get to it to try and recover my system because my mouse wouldn't let me click on the "Recovery" option. I'm seeing that is a wide-spread problem. Someone (maybe it was you?) gave me a fix but it didn't go the way it was supposed to and it didn't work. I've tried to follow some of the other fixes I found but couldn't carry through, or couldn't find what I was supposed to use. And it appears no one cares to take the time to work with me. So I guess I'm just out.

I've read raving reviews about this Acronis (not so much for the newest version) but I guess it doesn't do much good if you can't use it. Thank you for any help you have offered me. I'm wondering if there is something else out there I can use for a COMPLETE backup, something I can understand a little better and something I'll be able to use. Sad to think a mouse kept me from recovering my set up and system and I couldn't get anyone to stick with me and help me reach a conclusion.

Actually Nikilet, I have a name and it isn't 'someone' :) .

Have you downloaded and installed the SAFE version of the rescue media? It is available from the Add Ons tab in your account. This version of the rescue disk operates slightly differently than the one that comes with TI (True Image), it doesn't require driver software so might work with your hardware.

After downloading and installing you need to burn a new rescue CD, ensure that the SAFE option is ticked in the list of components to be burnt to CD.

When you run the CD choose SAFE MODE at the menu. If your mouse is still playing up at this point, use the down arrow on your keyboard to select it and press the enter key.

I don't recall what type of mouse you are using, but if you can lay your hands on a PS2 type (has a roundish connector which is porbably coloured purple) this should be guaranteed to work.

If your image is OK, then you haven't lost your pictures as yet.

No offense meant on the "someone." I just couldn't remember. Actually, I did have one boot disk that had both Safe and Full on it. I read that it was best to use the Full.

The mouse I normally use is Micro Innovations Laser.
I also have two different Logitech laser mice but I just don't like the response of either of them as well as the MI mouse; however, I did try them. I will definitely look for a P2P mouse.

If you know something I should know please advise. I'm a good way through this reinstall now so naturally I am not going to put Acronis in and erase everything ... unless something goes drastically wrong. So, how am I now going to be able to get my pictures? If there is a way please elaborate.

Well, I'm going to have to show my stupidity once again. I googled P2P mice and I just don't get it. What's the deal? What are these mice and pads; what makes them different? I seen comments on a couple of forums about staying away from P2P sites. I did a search for them on Amazon because they've got about anything and I figured if they had such a thing they'd have an explanation I could better grasp, but they don't have such a thing.

Full version is the better choice normally because it will be faster, however where the Linux drivers don't work as appears to be the problem in your case, the SAFE mode is the next option to try as that uses calls to the BIOS to operate hardware.

Assuming your image is OK and validates, then once you have re-installed TI, you will be able to mount the image (which means it behaves like a hardrive) and then copy all the photos back to your 'real' drive.

As the photos are irreplacable, I suggest once you have everything working again, you make a full disk image plus a files and folders backup of the pictures. Even better would be to store them on a separate drive if possible, this way of the main drive 'blows up' your pictures have a better chance of being safe.

Nikilet,

Sometimes the best solution is take your computer to a professional repair shop and have them get it back in working order.

You can show them the backups that you have from TrueImage and they can help you to recover your family photo not by performing a restore but by exploring the archive and copying from the backup onto your computer--if your *.tib files are readable by TrueImage Home.

Sometimes, there is simply too much that is not known and too many possibilites for the volunteers on this forum to really be able to help you.

Good luck with whatever your choice and get more acquainted with the workings of TrueImage and it can help you to backup and save your precision data.

As far as I'm concerned the problem with recovering any of the photos stated above just shows up the weakness in the proprietary container approach for backing up data files. IMO, a better method is to copy the files over to the external backup drive using Windows Explorer. If a more sophisticated approach is desired such as only copying over new and changed files or perhaps with verification or versioning then there are other products available such as Karens Replicator, SyncBack, and various others and they are either free or low cost.

Seekforever,
Well stated. Things lke family photo, etc need to be stored in multiple locations using different types of media. There is no reason to store put all your eggs in one basket--so to speak.
Grover

Start the bootCD. When you get to the ATI screen where you can choose full or safe, press F11. You'll be in the command line in front fothe the word QUIET. arrow key over to the end of the word QUIET and press space then type USBMOUSE=OFF then tab key to theENTER and press enter, The tab to Full and press enter. ONce ATI loads up, you should be able to use your mouse.

Just fyi, the safe mode version runs under a version of DOS and relies osolely on the BIOS to connect the the hardware. The Full mode runs linux and relies on linux hardware drivers to "speak" to the hardware. So safe mode is a very minimal situation but is sufficent for some cases.

AT this point, I would make a copy or two o f the backups, just fore safety's sake, especially if you are considering handing the original backups over to someone else. This is just to ensure, if anything should go wrong, you still have the backups and might be able to recover the files in them some other way.

I haven't used it in a while but doesn ATI2009 and following allow you to save to a zip file instead of tib?

I have received a lot of good information and I thank all of you. I now have a more thorough description of using that F11 key and maybe it would have worked had I done it right. One day when I get everything back up I will do a run through and check that out.

I'd like to someday see if someone can get those pictures off my backup for me, but I live 100 miles from the nearest town big enough to have a computer repair shop. I'm at least glad to know there is a possibility. I will most definitely copy my photos to CD's in the future.

I'd better get back to installing so again, thanks for all the input.

I don't know if I thanked you for these clear instructions. I haven't tried it yet but I will.

Just so it's clear that you searched correctly, it's a PS/2 mouse, not a P2P mouse. A PS/2 mouse has a small round plug on the end and connects to a round port on the computer. The PS/2 mouse port is green and the PS/2 keyboard port is purple. If you don't have these ports on your computer, you won't be able to use that type even if you find one.

PS/2 Connector
PS/2 Mouse

Yes, I noticed a bit ago that I had misread that mouse description.
I've got so many cords as it is; sure hate to go back to a mouse and keyboard with cords too. Maybe I'm just showing my ignorance, but seems to me that this problem I (and others) had represents a HUGE design flaw in this program.

Wireless keyboards and mice seem to cause many more problems than wired USB when it comes to using the TI CD.

It is a huge problem for those that have it -- I'm not trying to make little of it. The main problem is that Acronis and others that use Linux boot media have little control (or no control) over the Linux kernel and what it supports. The kernel changes very often, adding new support and dropping old support -- and sometimes breaking support.

It would be like running TI in Windows with Windows not providing mouse support. TI can't be blamed for no mouse support since it's supposed to be provided by the operating system (Windows).

From what you describe for your situation, you would probably be better off with a WinPE-based recovery media and just skip using Linux. However, keep in mind that you are also using an old version of TI. The recovery media used for the newer versions use a much newer kernel and generally provide much better support for hardware.

I am keeping all answers I get that might help me. Unfortunately, the email notifications I get contain the posted information, but not WHO posted it. Someone gave me instructions for something to do with ISO, which I didn't understand a word of. But I will try to follow the instructions one of these days. To be honest, I was just going to go with Paragon, but it was mentioned that in their forum people are reporting the same problem.

It has been mentioned before about the newer versions being much better for this problem, but as I said, I've read some unfavorable comments from Acronis users about this new version. In number of the posts I read it was stated they wished they would have stayed with 2010. I don't actually know what to do anymore to be honest with you. I guess I need to take the time to see if those more clear instructions given by Scott Hieber about using the F11 key will work.

I've had so many problems I'm scared to mess with things for fear something else will go wrong.

Nikilet wrote:
I am keeping all answers I get that might help me. Unfortunately, the email notifications I get contain the posted information, but not WHO posted it.

The emails you are getting is 'after-the-fact"notice that someone has made that response to your post. Your last post was post #21. When you get this notice in your email, come back to the forum and look at post #22 and you will see the same response. If you received an email notification, you should be able to find the original in one of your postings. The email also contains a pointer to the specific posting.

GroverH wrote:

Seekforever,
Well stated. Things lke family photo, etc need to be stored in multiple locations using different types of media. There is no reason to store put all your eggs in one basket--so to speak.
Grover

Agreed...especially considering the low costs of external or additional hard drives these days... No reason not to have multiple copies of irreplaceable electronic valuables.