Acronis True Image WD Edition - Clone Problem
Hi,
I just bought an Western Digital Hard Drive (1Tb) and I'm trying to clone my current HD (Maxtor 250Gb) to this new WD Tb unit.
I'd downloaded the Acronis True Image WD Edition, and started the Cloning processes, but after a few seconds from the start it pops an error message:
Created: domingo, 26 de junho de 2011 20:42:59
Details: Failed to prepare operations. Error code: 9 'A file system error has been found.' with extended code: 458.776 'MFT bitmap is corrupted.'
More information can be found at: http://kb.acronis.com/errorcode/
Event code: 0x000A0001
Well, I've managed to find other topics about, so, based on the tips in these other topics, I did the following things:
--> run the chkdsk /r --> returned OK with no errors
--> install the SnapAPI
--> Generate a report (with the Acronis Report tool)
--> Generate a System Report (in options within the Acronis True Image WD Edition)
--> Get in touch :)
So, I attached the 2 reports willing that the support can help me with that issue!
Thanks!
Eduardo Girardi
| Attachment | Size |
|---|---|
| acronissystemreport_domingo__26_de_junho_de_2011_20_26_10.zip | 2.23 MB |
| report.txt | 216.84 KB |
- Log in to post comments
Hi Colin! Thanks for the fast reply.
At first, I used the chkdsk on the new drive, but after your post, I passed in my actual drive and it worked fine!
I'm already using the new WD Black Caviar 1Tb drive (clone of a Maxtor 250Gb drive).
To added to your knowledge base: I installed the SnapAPI 3.11.586 and I'm using the Acronis True Image WD Edition version 13.014010 installed in a Windows 7 64bits version.
Thanks again for your help! I very much appreciated!
Regards,
Eduardo Girardi
- Log in to post comments