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Acronis TrueImage 9 build 3854

Thread needs solution

I'm attempting to restore an image of a Dell Optiplex 760 and when I boot from the Acronis Rescue media I get an error that no disk drives are detected. This is a 4 month old pc and there is a newly formatted NTFS C:\ drive that I can manually install XP pro on but why doesn't Acronis detect the drive.

Thanks
Patrick

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You have an old version of TI. The Linux based recovery cd apparently does not have the correct drivers for the hard drive. Download the trial version of TI 2010 Home and build a recovery CD using that. The Trial version is limited but it allows restores from the CD. I'm assuming that the image is from the same machine you are trying to restore it to. You could also try making BartPE recovery CD. See http://kb.acronis.com/content/1506.