Acronis TrueImageHome v11.0.0.8053 - help?

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Hi, My 75 year old father in law's vista installation died from a virus infection. The boot drive no longer boots, and I am in the process of attempting to recover whatever I can via a handy USB-to-SATA cable.

He thought he had an 80-gig hard drive, and he's right, one of the partitions is an NTFS 80 gig partition. But it turns out computer manager says there is also a 240 gig FAT32 partition called ACRONIS SZ, which doesn't show up in the list of logical drives (ie has no drive letter, currently). He also has a USB-connected drive which he uses for backup.

He has Acronis TrueImageHome v11.0.0.8053 installed.

Question 1 - what is likely to be on that FAT32 partition? Any help would be useful. I am somewhat computer savvy.

I don't want to mess anything before I understand what is going on, with the smaller 80-gig NTFS (used-to-boot) partition, the 240-gig FAT-32 partition labeled ACRONIS SZ, and the USB-connected larger drive which is apparently for backup.

Thanks,
Steve.

Fri, 01/17/2014 - 04:15
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You'll get more replies if you move your thread to "Acronis True Image Home Forum - Older Versions" section.
The only thing that should (and can) be located on Acornis secure zone partition is backups created by True Image (if there are any). If you boot the computer from True Image bootable media (*) it's possible to see these backups.
(*) If you never created it while computer was alive you can download if from Acronis site if you have the program's serial number registered there.

Fri, 01/17/2014 - 05:56