Acronis WD Edition - Boot CD halts with error: Acronis Loader Fatal Error: Boot Drive (partition) not found

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 2

Hello all,

I am having a similar issue with my Acronis WD Edition as this user/forum topic:
http://forum.acronis.com/forum/14111

I can install and use the Acronis WD Edition product (Build 14,157) on my Windows 7 x64 Ultimate system. I am able to back up my internal WD 1TB SATA3 drive to my external WD USB 3.0 'My Passport' drive without errors, while using the Windows Based GUI.

However, the Bootable Rescue Media builder does not seem to create a Boot CD that my system can use. I generate the ISO file, and burn it to DVD successfully, validating the burn process. When booting my system from the DVD, I receive the following error: Acronis Loader Fatal Error: Boot Drive (partition) not found. I have searched the forums and it seems I may need an updated rescue CD containing drivers that are compatible with my system.

I have contacted Western Digital Support, and they are unable to assist me, and recommended I contact Acronis directly. When attempting to log in to Acronis Support, I am unable to register my Acronis WD Edition product as it has no serial number. I am therefore unable to download the latest boot media ISO image. Also, it does not appear that I am able to create a BartPE boot disk, as the Western Digital version of Acronis does not contain the required files to do so. When accessing chat support, the representative directed me to post in these forums for a solution.

Can you please assist me in obtaining/creating boot media that will work with my system?

I have the following hardware configuration:

AMD Phenom II X6 1090T processor
MSI Motherboard: 890GXM-G65 (890GX Chipset)
Internal Western Digital 1TB SATA 3/6Gbps HD: WD10 02FAEX-00Y9A0 SATA
Mass Storage Controller: AMD SATA Controller (890GX Chipset, AHCI mode configured for the internal HD)
External USB 3.0 1TB My Passport drive (I could live with USB 2.0 operation if USB 3.0 support is not currently available)

Any assistance would be greatly appreciated. Without the ability to boot from rescue media, I will be unable to restore any of my created backups.

Thanks in advance.

Tue, 06/26/2012 - 08:48
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello WD User,

Thank you for post.

Most likely the bootable media is outdated and does not have support for the newer hardware.

I would like to offer you the following workaround. I will follow-up with a private message in a few minutes and provide you with a download link for the trial version of the latest Acronis True Image 2012 Home bootable media. Being a trial version it is limited to recovery operations only, but you will be able to use it to restore your backups.

Please let me know if you have additional questions.

Thank you.

Tue, 06/26/2012 - 16:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Hello Anton:

First off, thank you very much for your prompt reply. I was able to download and burn the latest TIH 2012 Boot Media using the link you provided.

Unfortunately, even with the updated media, I still receive the: "Acronis Loader Fatal Error: Boot Drive (partition) not found" error message on startup.

Do you have any additional suggestions or steps I can take? Would there be a way to create a WinPE boot disc using native AMD/Windows drivers to boot my system? I did not see any plug-ins for WinPE in the Acronis WD Edition directory, so I'm not sure if this is supported or not.

Thank you once again for your assistance, it is very much appreciated.

Tue, 06/26/2012 - 18:48
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 1

Hello,

I have the same issue as user Anton! I backup a recovery partition form my Thinkpad with Acronis True Image WD, and now that i want to restore i cant use the Bootable Media, same fatal error: boot drive (partition) not found.

Can you help me?

Thx in advance

Sat, 06/30/2012 - 22:11
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 172
Comments: 11125

Cabra Lia
As a substitute, create full and complete backup which includes all your partitions. You an always restore just a single partition from a backup which includes all partitions.

Sat, 06/30/2012 - 23:03
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Hi Cabra Lia,

The solution for me was to upgrade to the full version of True Image Home 2012, add the Plus Pack, and create a Windows PE Acronis boot CD. The WindowsPE Acronis boot CD uses Windows based drivers rather than linux based drivers, and was able to boot my system.

The Acronis moderator, Anton, sent me detailed instructions on how to create a WinPE boot CD.

The catch in my case was that I had to purchase the full edition up front, with the understanding that I had 30 days to test the product. If within 30 days I couldn't get things working, I could presumably get a refund from Acronis.

In your case, the Acronis moderators may be able to provide an updated recovery CD that would be compatible with your ThinkPad. In my case, the updated recovery CDs did not work for my AMD based system, but the Full Version, Plus Pack, and WinPE boot CD did.

Best of luck to you.

Sun, 07/01/2012 - 02:57