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Acronis Western Digital version installation

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I cannot install Acronis WD version and have attached the following screenshot.
The installation prompts for a CD and file. I also downloaded the file at least 4 times.
I also contacted WD support.

Download.

http://support.wdc.com/product/downloaddetail.asp?swid=119

My system has a 500G WD internal drive and 2TB external drive.

1. Do you have any suggestions on the problem?
2. Is the issue with my system?

System

64 bit AMD processor
XP Pro SP3
500GB internal drive
2 TB external drive

Both drives are Western Digital drives.

size: 500GB

type: SATA

internal drive for laptop

Model: WDC WD5000BPVT

see attachment for error

Attachment Size
acronis_setup.jpg 47.07 KB
0 Users found this helpful

We MVPs don't use the WD Edition. It's based on a very old version of ATI, and has several features crippled. Acronis doesn't support it, as it is a WD product. You could post for help at the WD forums, where many people use it.