Acronis will not restore DLLs on my XP machine - script not found at reboot

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 9

I am trying to restore the following DLLs from a recent full backup of by XP Pro desktop because I can no longer enter text into IE7 web pages and my system restore calendar has disappeared :

mshtmler.dll
mshtmled.dll
mshtml.dll

When I try to restore these files, Acronis gives me a message stating it will reboot my PC. It then claims I do not have authority to reboot, but I m running as an admin user. Then immediately after this it claims the operation was successful. I manually rebooted the PC and an Acronis page appears at start-up. This then quickly states that the script file cannot be found and disappears. I do not believe the DLLs have been restored.

Does anyone have any idea what is wrong and how to fix it please?

Thu, 06/03/2010 - 21:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 5
Comments: 9

I cured the IE7 problems, which also affected other items, such as my windows help search box and the calendar in system restore, which was missing, by running the following 3 commands :

regsvr32 mshtmled.dll
regsvr32 jscript.dll
regsvr32 /i mshtml.dll

NB the last command fails because there is no entry point in mshtml.dll anymore, but my problem was solved. I think the key to solving this was the registering of the jscript.dll. Most other forums discussing the same problems did not include this file.

However I still do not know what was wrong with Acronis - as usual it's bug ridden when you want to do something a little different!

Sat, 06/05/2010 - 17:01
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 11
Comments: 1342

Hello Lid,

Let me shed some light on the issue.

Acronis software addresses to the following value in Windows registry when requesting a reboot:

  • Registry key: HKEY_Local_Machine\System\CurrentControlSet\Control\Session Manager
  • Value: BootExecute (TYPE: REG_MULTI_SZ)

If the value is missing or does not have the necessary permissions type, then the request for reboot fails.

Please check if the customer has full control over the registry key. Right-click on it and select Permissions.

  • HKEY_Local_Machine\System\CurrentControlSet\Control\Session Manager

If checking Permissions does not reveal any problem, then a new value needs to be created. Right-click in the value field of the registry key and select New -> Multi-String Value. Create BootExecute (TYPE: REG_MULTI_SZ).

  • Registry key: HKEY_Local_Machine\System\CurrentControlSet\Control\Session Manager
  • Value: BootExecute (TYPE: REG_MULTI_SZ)

You can also restore necessary files using Acronis Bootable Media. See Chapter 15 of the User's Guide for more details.

Please reply to this thread if you have any additional questions.

Thank you.

Tue, 06/08/2010 - 10:14
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