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Activated True Image 2013 not recognised

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I tried to install Plus Pack 2012 on a newly installed & activated True Image 2013 & was told that in order to install the Plus Pack I must have the full version of True Image installed. How can I get Acronis to recognise that I HAVE THE FULL VERSION installed AND activated?

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You would need to install the 2013 (not 2012) Plus Pack on your system if you have the 2013 main program installed. Both the version (2013) and the build number (5551) of the main program and the Plus Pack must match. You can not install the 2012 Plus Pack on a system with the True Image 2013 main program installed.