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activation issue

Thread needs solution

1
I have installed on my laptop but then the machine crashed and i had a cloned drive which I ma using in the new machine. The program now says hardware change and will not allow me to start.

2
I would like to use the program also on my desktop How to I deactivate on the laptop to use on the desktop
Thanks for responding to these issues, Curt

0 Users found this helpful

Hello Curt,

Thank you for posting and welcome to the forum. I will definitely help you with this issue.

Please take a look at the following KB article that will help you resolve it:

 - Acronis True Image Home 2012: Activation

 - Acronis True Image Home 2012: Assigning Installation to Another Machine

If you continue to experience this issue please let me know. If you need immediate help you can always contact our Support team directly.

Thank you.