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after restore change drive letter

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hello i ahve a sony vaio F11 with preinstalled win7.until i make an upgrade to win 8.a few months ago i make a clean isnatllation of ein 8.if i want to restore to factory s ettings i reboot my system and clik of F10.this method appear the vaio recovery and choosing restore complete system restore my system in factory s ettings (with win 7).two weeks ago i noticed when i try to create a full image backup that system recovery partition is not appear with C drive and system reserved to mark it for backup.i try to reboot my system and put F10 but i think my system ercovery partition isn;'t recognised from my pc.i know that hasnnot a drive letter so i restore my system with windows option.the problem remain but today i noticed that when i create a full image backup and restore in system reserved adding a letter and change the letter of external drive.this is not happened until know when i create a backup with a cronis.is a failure fo acronis?or of my system?ort a compination?

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Greetings,
I think I may have misunderstood your post thinking you were using ASR F11 and could not recover your laptop to factory image. I see now the model of your VIAO is an F11.

What build of Acronis 2014 are you using? And are you performing these tasks in windows or when using a Boot CD.