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ATI 09' and 10' detects drives turned OFF

Thread needs solution

Scenario:: I have 3 Western Digital Internal hard drives in my Desktop.
SATA 0 = WDC WE740ADFD-00NLR1 (74gb Raptor that has an OS on it)
SATA 2 = WDC WE740ADFD-00NLR5 (74gb Raptor that has an OS on it)
SATA 3 = WDC WD500KS-00MNB0
  (500gb Storage drive only.)

I alternate back and forth in the BIOS to select ONE of the two Raptors I want to use. The selected drive (Raptor) is turned ON. The other one turned OFF. The 500gb storage drive boots up with one of the two Raptors. It doesn't have an OS on it, and is used as a Storage drive only. 

Problem # 1
When using the Acronis Boot-CD, ALL THREE drives are detected. I don’t understand why ALL three drives are detected because SATA 2 (Raptor) is turned OFF, and disabled in the BIOS. Can someone explain this? Shouldn’t Acronis only detect the drives that are Enabled and turned ON in the BIOS? Strange part is…I can restore an Image to the drive that’s turned OFF. How can Acronis write an Image to a Hard Drive that is turned OFF and disabled in the BIOS? It shouldn't even detect it.

Problem # 2
Acronis’s Boot CD won’t show the entire model number of the two Raptors. It only shows…. WDC WE740ADFD-00...

IF Acronis added the rest of the model number which is ...NLR1 and ...NLR5, then it would be easy to distinguish between the two drives, but since it doesn't....it's impossible to select which Raptor to restore the image to, or to make an Image of. Both drives are the same size, but have different model numbers.

Why did Acronis change ATI 2009 and ATI 2010 to detect every hard drive that is connected to a SATA cable...whether it's disabled in the BIOS or not? Boot CD #4942 doesn't detect any drives that are turned off.

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The situation I'm having above affects everyone who uses ATI 2009 or 10, so I really hope Acronis will respond to this.

The BIOS still enumerates the drive and even though switched off in the BIOS the drives still spin, they can still be interrogated though I would have thought the BIOS would have made them ignore actual disk writes.

Your problem 2 is almost certainly a Linux kernel problem in the amount of array space the drive name has been given (I could be wrong here).

What happens if you use the safe mode version of the rescue CD (if you haven't done so you'll need to download this from your Acronis account)? This only uses BIOS calls, so if the drives are set to ignore in the BIOS, the Safe version shouldn't see the ignored drives.

Hello all,

Please accept our profound apologies for the delay with the response.

Let me help you with the issue.

Edward39, could you please clarify how did you turn your drives off in BIOS? Do you just turn a SATA channel off?

And regarding the second issue: there's a limitation on the length of the hard drive's name and that is why it is not shown fully. I may recommend you to identify the drive by the volume label in such cases.

bodgy, thank you very much for your help.

Edward39,
Does either of these help in the identification?

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