Skip to main content

ATI 10 Backup tasks are not working

Thread needs solution

Hi,

I make Backups with ATI 10 using an external HDD via USB. Vista Business (32bit) is installed an I get an error as soon as I run tasks automatically.
Strange thing because the error says that the User or Password is wrong, but I use an USB HDD.
Second the User don't have a Password.
If I run the tasks manually, there is no problem and backups are made correctly.

This is what I get:
1 Information 26.11.2010 20:00:03 "wöchentlich Freitag" gestartet
2 Information 26.11.2010 20:00:04 Analysiere Partition 0-0...
3 Information 26.11.2010 20:00:04 Analysiere Partition C:...
4 Warnung! 26.11.2010 20:00:05 Priorität geändert in 'Niedrig'
5 Information 26.11.2010 20:00:05 Analysiere Partition C:...
6 Fehler 26.11.2010 20:00:05 Benutzername oder Kennwort für die entfernte Ressource E:\Freitag\Lenovo.tib sind falsch. Geben Sie Benutzernamen und Kennwort erneut ein
7 Fehler 26.11.2010 20:00:05 Benutzername oder Kennwort für die entfernte Ressource E:\Freitag\Lenovo.tib sind falsch. Geben Sie Benutzernamen und Kennwort erneut ein
8 Fehler 26.11.2010 20:00:05 Operation mit Fehlern beendet.

The Laptop is just installed and I got the newest ATI 10 Version.
What should I do to solve the problem?
Joe

0 Users found this helpful

Note: If you are using the newest version, then the version should be identified as the 2011 version. Look in the help section of your installed version so clarify the exact version plus the exact build for that version.

Here is a link regading password.
http://kb.acronis.com/content/13506
http://kb.acronis.com/content/1739

thanks, I will try that, btw I use Acronis True Image 10 last Version downloaded from the Webpage.

Joe

Did you install for All Users?

Look at the security settings of your hard drive and folders (right click the drive in My COmputer, properties > security. Make sure that the system and administrators users have full control.