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ATI 2010 task shows different percentage completed to tray icon status

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When running a scheduled task in Acronis True Image Home 2010, I see two different values for the percentage completed for the task, where in the ATI program window the value is between 6 to 11% lower than the value shown when hovering a mouse over the system tray icon for the same Acronis task.

The image shows this difference!

I am running Windows XP Pro with SP3 and the latest version (7046) for True Image & Plus Pack.

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2010-04-14_165016.jpg 45.8 KB
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Hello Steve,

Thank you for posting your question, I will be happy to help.

The is a GUI issue. The discrepancy is caused by the fact that the appropriate value within the program window is updated with a delay. You can renew the appropriate program window (for example, go to the main program window and return back to Tasks and Logs. The percentage should be of the same value.

I will submit a request to the responsible department. 

If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.