ATI 2011 Home - Versionhistory - with changing disc

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Hello together,

The new Backupmethod "Versionhistory" is a good thing in my opinion. But there are some problems with our current backup plan.

We have 2 disc with the backups. (One in an other building for szenario of fire). And we change the disc each month.

Now the Problem is:
- ATI2011 makes a full backup on Disk 1 (OK)
- ATI2011 makes a full backup at second Time on Disk 1 (OK)
- ATI2011 now makes differential Backups on Disk 1 (OK)
-...
- When I change the Disc ATI2011 makes a full backup on Disk 2 (OK)
- At next Backup ATI 2011 makes a differntial backup on Disk 2 (not OK)

Is there a possibillity to solve this in the task?

Best Regards
Uwe

Tue, 03/29/2011 - 14:56
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Uwe!

Thank you for finding time to join us on Forum and report about the issue, I will be glad to assist you.

There should definitely be a possibility to solve the issue, but in order to fix it we need to localize the cause. There are several possible reasons, and we will need additional investigation information, if you don't mind.

Could you please gather Acronis Info, submit a case with the information attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Thu, 03/31/2011 - 17:08
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 87
Comments: 9259
mvp

Uwe,

If you want to use 2 disks with ATI 2011, you have to create 2 different tasks backing the same content, and you need to assign different drive letters for each disk.

Why? Because ATI 2011 has the ability to continue a backup when you swap a disk and keeps tracks of where the archives are. In your case, this feature is working against you.

Fri, 04/01/2011 - 06:20
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