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ATI 2013, unable to recover on SONY VAIO T series (Win7, 64)

Thread needs solution

This is a new SONY VAIO T series NB, along with ATI 2013 license build

I met a problem when recovering from backup image
Recovery is unable to reboot my system, and popup error dialogue.

"Failed to activate Acronis bootable Agent"

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: Event code: 0x005F0002

Howy

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Since you are recovering your in-use active OS partition, Acronis needs to reboot the system and run it's own boot environment to provide restoration of locked and in-use files. It looks like Acronis can not install the"Acronis Bootable Agent" or there is a problem when trying to start it.
Anytime you are restoring the active OS partition or the entire disk from your backups, it is always a good idea to do the restore/recovery from your Acronis Bootable Media instead of from Acronis True Image within Windows.
Try booting to your Acronis Rescue Media and try the restore again, and let us know how it goes.

James

Howy,

I will be more categorical than James. Always do recoveries and clones from the recovery CD.

Then i reboot from "bootable Media" my USB
After i tried to restore my previous image
it become a catastrophe

1. System try to restart, but failure (ATI failure i guess)
2. Then get into Windows Repair. (Win7 take it over)
3. Non of repair option is workable, even i try to restore Windows Image, but pop up error code

Howy

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Boot to your Acronis bootable media and select tools, then Activate the Startup Recovery Manager, then do it a second to and deavtivate it. Then restart your system.

Did you create a full disk mode backup that includes all partitions? You need to do that, as Sony VAIOs have hidden partitions. The boot files may well be on one of the hidden partitions, rather than on the OS (C:) partition, so you would need all partitions included in a backup and restore.

Hi Tuttle:
Yes, i also suspect this point.
Sony
(a)has 350MB (System Reserved)
(b)13.32 GB (SSD, Recovery)
one hard disk (450GB), split into (c) +(d)

(c) is OS, and 1 backup (a) +(b) + (c) into (d)

What i failed is to recover (a) +(b) + (c) from (d)

Howy

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Howy,

Can you clarify your setup?

(a)has 350MB (System Reserved)
(b)13.32 GB (SSD, Recovery)
one hard disk (450GB), split into (c) +(d)

(c) is OS, and 1 backup (a) +(b) + (c) into (d)

I understand that:
- you have only disk in the laptop,
- the disk is split in four partitions: System Reserved, Recovery, C:, D:
- you have backed up System Reserved, Recovery and C: onto D:
- you are trying to recover System Reserved, Recovery and C:

This is workable, but you shouldn't put your backups on the same disk as the partitions you are backing up, not even in another partition. IF that disk dies (disks do die or crash), you won't be able to access your backup.

Did I understand the disk layout correctly?

Hi Pat L:
Yes, your understanding of my DISK layout is correct

Now my NB is complete die, do you have any suggestion?

Howy

Howy,

Boot the computer on the recovery CD. Can you access the backup on D:\?

If you can't, I am afraid there has been irreversible damage to your disk and your backup data is lost. This could happen after a disk image restore, as you had your backup file on the disk you were trying to restore to.

The drive letters in the recovery CD are different than in Windows. Look at all the partions (drives) to see if you can find any backup files.

Howy,

Good. When you are in the recovery CD, choose home, recover disk and partitions, browse to the backup file. Can you find the backup file?

Remember: the drive letters might be different from the ones Windows use.

When you have found the backup file, proceed with the restore wizard: can you see the backed up partitions in the what to restore step?

When you have found the backup file, proceed with the restore wizard: can you see the backed up partitions in the what to restore step?
[HOWY] Yes, I actually can do recovery process successfully; however, my problem is afterward, OS will reboot with problem, and jump to Windows Repair

Great. So you should recover each partition in the same order they were before. Once again, pay extra attention when you select the destination as driver letter might be different.
Restore the three partitions one after the other, without rebooting in between.
Make sure you mark the system reserved partition active.
Then restore the MBR+Track0.
Since you are restoring to the same disk, you shouldn't have to restore the disk signature.

The system should be bootable after that sequence.

If not, insert the Windows INstallation DVD, choose install, repair computer. You might need a couple of passes.

In the future, store your backups on an external USB disk (at least a copy of them).