ATI 2014 - Won't complete backup
I just installed Acronis True Image 2014 and am trying to backup my C drive. The installation went fine, but when I try to do a backup of C:, it hangs on "Analyzing partitions...". See attached screen shot.
After it sits like this for 15 minutes, I hit the "Cancel" button. It asks me if I'm sure I want to cancel, and I say yes, but then nothing happens. The screen stays the same, but now the Cancel button is greyed out.
Can anyone help?
Attachment | Size |
---|---|
acronis.jpg | 74.63 KB |

- Log in to post comments

I rebooted my computer, and it worked just fine after that. No idea what was happening. Guess I should have tried the reboot before posting here, but it never occurred to me that the fix would be so simple!
- Log in to post comments

Me too, I do not succeed in backing up my files [or system data].
The program stalls at 32%.
The ATI Home version is 11.0 (build 8.082). OS Windows 8.1.
Is the ATI version too old? But then the program wouldn't have started at all.
So far I didn't find the cause. It seems a correct .tib file on the external HD was made in December 2013.
Thanks for help!
Attachment | Size |
---|---|
311823-123922.docx | 189.36 KB |
- Log in to post comments

For Windows 8.1, you need TrueIImage 2014 or newer.
- Log in to post comments