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ATI v10 restores only partially, and with no warning that it leaves files in the tib when told to extract all files

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The title says most of it. I had about four subdirectories down that were not copying fully when I open a TIB file, right click to pull down a "copy" menu, left click on copy, and then right click on paste in my desired folder on the hard drive.

Sometimes I liked using TIB files to move between computers because I knew I could get the whole directory. Or I thought so. I can see all the subdirectories in the TIB. In fact, I can copy each of them one at a time.

But the trick is I want to copy the one main directory (within the TIB) and have all of its subdirectories in place. Basically that would be like extracting a zip file or a 7z file. What I'm getting is the main directory with MOST subdirectories in place, and I have to dig between one directory tree or another to find out which directories and which files are missing. Trust me, it's more time consuming and frustrating than it sounds, especially since THERE IS NO WARNING UNLESS YOU NOTICE THAT YOUR FILES ARE MISSING. You can imagine how this can be an unpleasant surprise!

I did a comparison with a 7zip file of the original directory. I saw that about 300mb was not copying from the TIB (when ultimately restored) relative to the ~1.5GB that I could restore from the 7zip file. Even though it ended up being only a handful of subdirectories and files missing, that is a lot of data! I don't know which directories it failed with until I dug through everything, and that is REALLY ANNOYING.

What can I do to ensure every directory that is within the TIB can actually be copied to a hard drive IN FULL and WITH ALL SUBDIRECTORIES when I use the "copy" command? I want to trust that my data will be there with a single "copy," not to spend 20+ min checking as to why this folder has all the data but that one doesn't. If I can't trust the copy command to copy all subdirectories and files when browsing within a TIB file the program loses its main reason for being (at least for me). Is there a way to overcome this problem in Acronis True Image 10?

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Sumo:

Try "mounting" your image file instead. Right-click on the .tib file and choose "Mount". The file will be mounted as a virtual drive with the full Windows Explorer interface. Copying and pasting folders should then behave exactly like any other Windows copy/paste function. If you want to be sure to copy all files, enable viewing of both Hidden and of Protected Operating System files (on the Tools menu of Windows Explorer).

K0LO here is N0IMG. Is there a way to exchange private messages on this site?

If you look under the word Posts -to the left - in KOLO's posting you will see a small icon (envelope?)

Click on that and you can do a Private Message to him

I tried to mount it but the computer said this:

Error: "Specified archive cannot be mounted since it contains no partitions."

I was blowing fuses for a second :) Then, seeing the right-click menu option for "recover" I used that, followed up with a folder compare tool to see how it matched the 7zipped version, and the Recover option worked exactly as I'd wanted.

The problem is solved with this workaround but I'm sure it would save some serious hair pulling and shouting at the screen for other people if this problem could be taken carve of from whenever someone just clicks on the TIB to browse it. But thanks for suggesting the right click or I never would have seen the "recover" option!