ATI Version 8 non-function

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I wonder if some kind soul can help me to get my Acronis True Image to work properly again.

Running Windows XP SP2 and ATI version 8

This program has been running beautifully since first installed two years ago and I have succesfully used it to create full images, incremental images and once to clone an entire HDD to a new disc.
Now it is in a sulk and it will not let me create an image, effect cloning or explore or verify an exisiting image.

The program will accept all the instructions from me, but when I click the final "proceed" I get a pop-up window the the effect........."E00640006 failed to create scheduled task. Error # 1722 The RPC server is unavailable"

Googling leads me to believe that this is occasioned by the Acronis Scheduler2Service service is not running.

When I look into My Computer>manage>services, that service is showing there as "enabled" and "automatic start"...but it is not started !
When I attempt tp start it, I get the error........."Could not start AcronisScheduler2Service service on local computer. Error 1058 The service cannot be started either because it is disabled or because it has no enabled devices associated with it"

Well, the service is not disabled, and when I look in My Computer>manage>devices.........the AcronisTrueImage BackupArchive Explorer is shown there as healthy and "working properly"

I have reinstalled ATI three times now, and still the problem persists.

Can you offer any help in curing this issue.
Thank you in advance for any help offered.

Wed, 03/10/2010 - 16:18
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Hello n mcdonald,

Thank you very much for posting. I will definitely help you with this.

This specific issue is indeed caused by the Acronis Scheduler Service, it stopped working correctly and right now it is not clear why.

To get this issue resolved, please refer to the following article in our Knowledge Base and update the Acronis Scheduler Service. Please refer to the solution part of the article.

Let me know if you have additional questions.

Thank you.

Thu, 03/11/2010 - 15:21
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Thank you for the kindness of your reply to my query, and please accept my apologies for the delay in responding.

I have tried to cure the issue by following your advices, but unfortunately the same situation persists.

I think I will have to uninstall ATI and look to another program.

Thank you again for your help.

edit to add an update.

The situation is resolved.
In looking at the properties of the Acronis Scheduler2 service, I noticed that a hardware profile was disabled. I have no idea what that profile is or does but I enabled it......and all is now sweetness and light, and my ATI is working well again.

Thank you again.

Sat, 03/13/2010 - 15:26