ATI Won't Recognize Reduction of Partion Content

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 6
Comments: 35

True Image 2010 Home
Windows XP Pro

I'm trying to backup a C: drive that is 300GB, of which 220GB is used, and then restore it to a 150GB drive. I know the destination drive is too small, so I tried using the Omit Files feature to get rid of about 100GB of data (music and photos) when creating the backup. Omitting the files produced a .tib file of 100GB (compared to roughly 200GB when the files were included). So now I have a 100GB .tib file, that when it is restored should be the C: drive with about 120GB in use. The problem is that when I try to do the restore my 150GB drive is not available as a destination (it is there, but is grayed out). I believe it is because ATI *thinks* the drive is too small. When I view the properties of the .tib image to be restored, ATI displays it as a 300GB partition with 220GB in use, which are the properties of the original C: drive *before* the file omissions. Why doesn't ATI see the change in size from omitting the files?

I did Live Chat with Acronis yesterday, and their only suggestions were to make sure sector-by-sector is turned off (it was already off), and try doing the backup from the CD, rather than from within Windows (didn't work- I added file paths to the Omit list, but it copied them anyway, resulting in a 200GB .tib). I've tried doing the restore from Windows and from the CD, with the same results.

My goal is to have a bootable C: drive on the 150Gb hard drive. The drive will be used in the same PC the original C: drive came out of. I don't care about the music and photos, which is why I omitted them. I'll store them elsewhere. Any idea how can I get ATI to recognize that the backup image will actually fit on the destination drive?

Wed, 03/24/2010 - 13:47
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

Hello Dogma,

Thank you for posting your question, I will be happy to help. 

The issue you are experiencing is rather strange. Please create a new backup file excluding the unnecessary files, save the archive to another location and see if the issue remains. Check the size of the created archive. If the program still detects the size of the file improperly, please renew the program database:

Delete the respective file located at  /Documents and Settings/All Users/Application Data/Acronis/TrueImageHome/Database/archives.xml and re-add the archive to Acronis True Image Home 2010 by clicking Recovery ->Browse for backup...

If the issue remains, please plug the hard drive you want to restore the archive to (the old one should be left at the system also), download Acronis Report utility available here and run it, create a report and attach the file to your next post. Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive.

This would provide us with detailed information on the hard disk partition structure.

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.

Thu, 03/25/2010 - 12:46
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 6
Comments: 35

Thank you for the reply. Just to clarify, by "create a new backup file excluding the unnecessary files, save the archive to another location" do you mean you want me to run the backup with the files omitted, and then copy/paste the resulting .tib file to a new location? Does it need to move to a different drive, or just a different folder on the same drive? I assume the goal here is to "trick" ATI into having to rediscover the backup. Could the same thing be achieved by assigning the external drive a new drive letter after performing the backup?

Thu, 03/25/2010 - 18:24