ATI2017 Installation failed, cause there was an older Version ATI 2009
Hello,
I installed ATI Home 2009 on my PC with OS WIN7 and never used.
After upgrade to OS WIN 10x64 I buyed ATI 2017 (yesterday !) and would like to install ATI2017 on my PC.
The Installationprocess beginns correctly after startet the execute Programfile ATI2017, the files will decapsulated and after a few seconds the Installationprocess will be interrupted by Failure: " Please deinstallation of Acronis True Image Home (version 12.0.9646.4) ans try again. Or contact the Support"
Before installation ATI2017 I tried to deinstall ATI Home 2009 with the Cleanup Utility by the following article https://kb.acronis.com/content/48668.
There was no match in the registry KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}
upper and lower filter .
Fact: I am looking for a Deinstallation-Tool for the Version Acronis True Image Home (version 12.0.9646.4).
Thanks an greetings
Fabian


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