ATIH 2009 installation causes 2 laptops to hang during startup
Hi, I've tried to install my recently bought Acronis True Image Home 2009 on 2 different laptops with Windows XP - both Lenovo T60 but with different hardware configurations, one with bluetooth, the other with fingerprint and other small differences. None of these can startup after installing the program on their SATA drives. Very frustrating! One of my colleagues recommended this program as the best backup program ever but it's useless to me unless I find a solution to this problem.
I worked hard on trying to find out what was wrong - I even tried to reinstall one of them completely from scratch but with the same result - they both keep hanging in "Starting Windows XP" pre GUI.
On one of the laptops I managed to get XP up running for a few days using safe mode and system restore but then after some days the problem returned and again it would not startup and I needed to do another XP system restore.
I've now uninstalled the program since I cannot live with unstable laptops but if anyone has the answer I would appreciate it.
I also find it very strange that there is no initial FREE support after having bought the product and not being able to use it - I threw out my money on a for me useless product.

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