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ATIH 2011 dies and gives no error.

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ATIH 2011 (Update 1, build 6696) dies without giving an error when doing a full backup.

It creates a ZIP file of the approximate size (26GB) for a full backup (i.e. daily_backup_2011-04-30_0500.tib.z01), but it is corrupted and contains no files.

The backup log proceeds normally with:

Locking partition C:...
Locking partition D:...
Create Full Backup Archive

and that is the last entry.

Suggestions?

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I've never used the zip option, does it work using regular tib files?

The easiest thing to check first is to run chkdsk X: /r on the partitions to ensure the filesystem is in good order. TI is fairly tolerant of filesystem problems but some error may confuse it. Replace the X in the command with the drive letter of the partition being checked. Don't forget the /r and check every partition on the drive.

Hello Max and Seekforever,

Thank you for your posts.

Max, I will do my best to help you.

Could you create a regular backup and let us know how it goes please?

Also, would you be kind enough to get back to me with these reports:

1. AcronisInfo report.

2. Acronis report.

Please let me know if you have additional questions.

Thank you.

Hello Max,

Thank you for replying.

If each file is not larger than 15 MB you can send them to me via a private message. In case their size is an issue I will follow-up with a pm and send you an ftp link so that you can upload them to our server.

Please let me know if you need additional help.

Thank you.