ATIH 2011 - Unable to start after Update

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 3
Comments: 8

First, I would like to say Hello! to everyone, I just signed on and this is my first post. Never had any issue with ATIH before. :)

To make a long story short, a few days ago, I had a system file corruption and had to do a full system disk restore, because of Murphy's law in action, the Vista install disk was nowhere to be found. System disk restore completed without problem. The backup was 4 months old, but that was better than nothing. ;)

Yesterday evening, I start ATIH and it tells me that there is an update, so OK, I click install and walk away from the PC. I return a few minutes later to find that the PC had a BSOD. WTH! I try to start ATIH, thinking that the update was completed, but I get an error message. So, I check the Vista error logs and find the details below.

Would anyone know how I can get it to work again? Without having to start from scratch from my original ATIH version 11 (2008), and doing upgrades all the way up to ATIH 2011?

Thanks in advance for any tips and/or comments.

Serge

+++++++++++++++++++++++++++
Details of system and error messages...

Acronis True Image Home 2011

Started Acronis, it prompted that new update was available.
Select download and install.
Reboot after install, walk away from PC.
Return to PC, log on and I'm informed that the system recovered from a BSOD.
Try to start Acronis and I get the following error message: The system cannot find the file specified.

Error Report from Vista Ultimate, 32 bit, all updates and patches are up to date.

Product Acronis True Image Monitor

Problem Stopped working

Date 15/09/2011 8:12 PM

Status Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: TrueImageMonitor.exe
Application Version: 14.0.0.6868
Application Timestamp: 4e08e0a4
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6195
Fault Module Timestamp: 4dcddbf3
Exception Code: 40000015
Exception Offset: 000046b4
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 4105
Additional Information 1: de8a
Additional Information 2: 4fa040a16f35e6e675984ea54b302855
Additional Information 3: 0a3f
Additional Information 4: 243bbf1fe2be4fe6b126a4382d0f0452

Fri, 09/16/2011 - 12:51
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp
Fri, 09/16/2011 - 23:45
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