ATIH2011 Nonstop backup and system hang???

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After numerous tests, trial and error, I have a very strong suspicion that Nonstop backup of ATIH2011 (most recent version Update 3, build 6942) makes my system hang.
I have a Win7 64bit machine and some of my folders are in continuous backup to an USB drive.
If I leave my system running 24*7, it ALWAYS hangs within 24 hours. Sometimes after 20 minutes, sometimes after an hour, sometimes after 20 hours... but hang it will.
If I return to my system while it has gone in energy saving mode (only the moniter is switched off, disks are left on) moving the mouse will switch on the monitor but that is the last thing it does.
It simply FREEZES: there is nothing I can do then go for a cold start.

I find nothing in the system logbook.
Chkdsk on all drives do not show problems.

When I pause/stop the nonstop backup from running, the system simply NEVER hangs!!!!! Even after days, weeks,...

I wonder if anyone ever has experienced this... and if there would be a solution?

Mon, 10/31/2011 - 15:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 87
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mvp

VIM,

NSB has shown some issues for some users. In doubt, don't use it. You can create something similar with a disk and partition backup that backs up every hour. If you want to back up more often, use Windows task scheduler to schedule backups of ATI. There are some benefits going this way:
- you will have control on retention of older versions (BTW, stay away from auto-consolidation: choose incremental backups and create a new full on a regular basis, keep only a limited number of recent versions),
- you will have more control on the backup files (naming, size, etc.)

If you move away from NSB, disable the non-stop backup service. It will disable Try&Decide also.

Mon, 10/31/2011 - 22:22
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
Comments: 11

@Pat L: Appreciate your input...

but what's the point of software if I should "move away" from part of it's purpose?!?

I purchased 2011 just because of the NSB functionality!

BTW; I did not experience the problem on my previous Win7, 32bit machine.

Any (other) suggestions about what I might look at?

Tue, 11/01/2011 - 01:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 87
Comments: 9259
mvp

I would say there is a chance that your NSB hangs during the consolidation phase, and that might because of corrupted data or because of some hardware problem (eg memory issues).

You don't have much options with NSB. The basic troubleshooting is the following:
- delete the NSB task,
- verify that the hidden destination folder "timeline explorer storage" is deleted,
- try again.

If that doesn't take care of it, try this:
- uninstall,
- reboot,
- reinstall ACronis.

If you still have the issue, let's look at hardware:
- delete the task and try another disk as a destination,

If you still ahve the issue, run memtest86 for the whole night on your computer and see if you have issues.

Tue, 11/01/2011 - 03:20
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 11

@Pat L
Thanks for your patience!!! Will give your suggestions a try once I find the time.
I have already gone through the process of uninstall, reboot en reinstall on 3 occasions. Once with my Dutch version. Later I saw that the latest build of the English version was higher. Uninstalled the Dutch version to switch to the English version. When problem persisted, also uninstalled and reinstalled that English version. In vain.
Will keep informed.

Tue, 11/01/2011 - 06:59