Backing up crash
Win7 Home Premium x64, Acronis Standard Upgrade to 2010
I was backing up to a file that was already created and Acronis crashed with an 'error occurred'-
(0x0)
Tag = 0x0
-is the output of the error dialog
I can't see how to contact anyone at Acronis directly but instead I'm sent around various FAQs
Can anyone help with this please, Win7 appears to be running normally, or help with contacting a human being at Acronis Support?
High maintenance sorry - but how can I backup to the Secure Zone? Something changed since 8 perhaps, I can maintain the Secure Zone but on backing up I can't see the Secure Zone option as I used to under earlier TrueImage versions. I remember that I didn't need to specify a backup filename under earlier versions but the file path is confusing me, thanks for any help offered
Peter

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I'm wondering now about the advantages of creating a Secure Zone. I always had the SZ on a different drive from my boot drive, but reading about it I can see that the SZ can even be created on the boot drive: which would seem a bit daring :)
Is there any real advantage to bothering to create a Secure Zone on a drive that I'm not booting from please? I mean, will the SZ (on a non-bootable drive) be more reliable than an image on say an external (non-bootable) USB drive? I've got 1TB and 2TB external drives: an Hitachi 2Tb and a FreeAgent 1TB
Peter
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An SZ on a non booting drive would be slightly more secure. The reason I use the word slightly is because any drive that is directly connected to the PC (ie powered by th ePC and connected to the internal bus) permanently has a greater chance of being affected if there is a major hardware failure or power surge. An external drive that is either only connected or powered up when required is only vulnerable during the time it is attached and running.
As far as actually using the SZ, the advantage is that it is more or loss automatic and you can use the ASRM with it (careful if you have a PC that uses F11 to recover manufacturer software) which makes recovery easier for example if you provide PC' to an end user with pre-installed software, have TI image on a schedule and you need the end user to be able to recover from minor glitches. It is also useful for laptops where an external backup drive is impracticle.
Personally I would suggest even if using the SZ, perform at least once a week imaging to an external device or removable drive and have the SZ on a non OS drive.
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Note that Acronis has recommended againt using a SZ on a remote (removable) drive.
The main advantages of the SZ is that
1) you can make backups of your existing drive onto itself, without having a second drive. This is indeed daring becuse if the drive fails, you won't be able to access the backups.
The SZ has automated backup file management but you have that without the SZ since way back with ATI 10.
You can use ASRM wtih the SZ but you can also do the equivalent without the SZ, although most us users seem to recommend doing restores from the bootCD.
2) Also, since it's not a normal windows partition, a user can't accidental directly access the backups except with ATI. So that provides some security against accidental deletion or renaming. More secure is to have the backups on a separate drive form the one backed up and ideally to have at least one backup on a drive that you can store away from the PC -- this could even protect you incase of fire or the sort of hardware failure I had the other day where I could not access any backups on the PC (it was a nightmare but for the remotely stored backup I had, which lassured me I could ultimately get my system drive image back in place once I had the hardware problem sorted out -- Btw, it turned out to be a bad memory stick making everying wonky. So the remotely sotred backup was one silver lining. The other was that the $600 worth of memory I purchased a few years ago could be replaced for about $80 ;)
If you need to "lock" up your backups, then you probably should literally store them in a place you can literally and not merely logically (n the computer sense of "logic) lock up -- i.e., a spare drive in box or closet with a padlock or doorlock.
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