Backing up a Dell Hard Drive.. WARNING

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Posts: 10
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I backed up a complete Hard Drive (I checked the "Disk" option) on a Windows 7 64bit Dell Inspiron Laptop, firstly with ATI Home 2010 and then tried with ATI Home 2011 after the problems below - in order to restore the .tib image to a new clean drive (which was to be placed back in the same Dell laptop)

The restore completed fine on the new drive and Windows 7 seemed to load without any problems - however there were issues..

For instance (as a test) when pressing F8 to get the Bios menu and selecting "Repair" to use the system reserved (or hidden) partition (in order to do a Dell factory reimage restore) it failed saying there was a hardware problem and to use the Win 7 installation disk to repair things (which didn't fix the problem and the same error message popped up every time).

Also when I plugged in an external USB Hard Drive in to a USB port it did not show up in Explorer but did in Disk Management as unknown!

I then used Macrium Reflect's free backup version and repeated the whole backup and restore process and this worked perfectly with none of the above issues? I tried the whole process again just to make sure it wasn't a one off with ATI 2010 and 2011 but the same thing happened.

Does anyone know why this happened and if it is a known limitation with ATI and Dell systems when backing up whole disks?

Steve

Mon, 10/17/2011 - 07:33
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 25
Comments: 39

Yeh I've had this happen too.

I think it's a weakness of ATI. Dell systems have hidden partitions and reserved areas that ATI just can't cope with sometimes. It seems OK if you restore onto the same drive you sourced from, but if you try it on a new drive then you might run in to problems..

Mon, 10/17/2011 - 20:44