Backup date cannot be found

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 15
Comments: 57

Last 2 reports have errors. Going back 3 reports, it looks like this:

1 Information 4/18/2010 7:00:16 PM Operation System Backup started.
2 Information 4/18/2010 7:00:16 PM Priority changed to Low.
3 Information 4/18/2010 7:00:16 PM Analyzing partition '0-0'...
4 Information 4/18/2010 7:00:17 PM Analyzing partition 'D:'...
5 Information 4/18/2010 7:00:17 PM Analyzing partition 'F:'...
6 Information 4/18/2010 7:00:17 PM Analyzing partition '0-0'...
7 Information 4/18/2010 7:00:18 PM Analyzing partition '2-1'...
8 Information 4/18/2010 7:00:18 PM Analyzing partition 'C:'...
9 Information 4/18/2010 7:00:19 PM Analyzing partition 'E:'...
10 Information 4/18/2010 7:00:19 PM Analyzing partition '0-0'...
11 Information 4/18/2010 7:00:20 PM Analyzing partition 'G:'...
12 Information 4/18/2010 7:00:20 PM Analyzing partition 'H:'...
13 Information 4/18/2010 7:00:20 PM Create Full Backup Archive From: Disk 2 To file: "H:\My Backups\MyBackup__@date@(1).tib" Compression: Maximum
14 Information 4/18/2010 7:00:20 PM Pending operation 143 started: 'Creating partition image'.
15 Information 4/18/2010 7:00:21 PM Locking partition 2-1...
16 Information 4/18/2010 7:00:24 PM Pending operation 143 started: 'Creating partition image'.
17 Information 4/18/2010 7:00:24 PM Locking partition C:...
18 Information 4/18/2010 7:25:52 PM Pending operation 143 started: 'Creating partition image'.
19 Information 4/18/2010 7:25:52 PM Locking partition E:...
20 Information 4/18/2010 7:26:00 PM Pending operation 140 started: 'Saving partition structure'.
21 Information 4/18/2010 7:26:00 PM Validate Backup Archive Location: "H:\My Backups\MyBackup__4_18_2010(1).tib"
22 Information 4/18/2010 7:26:00 PM Pending operation 3 started: 'Validate Backup Archive'.
23 Information 4/18/2010 7:35:19 PM Operation has succeeded.

These are the last 2:

1 Information 4/25/2010 7:00:03 PM Operation System Backup started.
2 Information 4/25/2010 7:00:03 PM Priority changed to Low.
3 Information 4/25/2010 7:00:03 PM Analyzing partition '0-0'...
4 Information 4/25/2010 7:00:04 PM Analyzing partition 'D:'...
5 Information 4/25/2010 7:00:04 PM Analyzing partition 'F:'...
6 Information 4/25/2010 7:00:04 PM Analyzing partition '0-0'...
7 Information 4/25/2010 7:00:05 PM Analyzing partition '2-1'...
8 Information 4/25/2010 7:00:05 PM Analyzing partition 'C:'...
9 Information 4/25/2010 7:00:05 PM Analyzing partition 'E:'...
10 Information 4/25/2010 7:00:06 PM Analyzing partition '0-0'...
11 Information 4/25/2010 7:00:06 PM Analyzing partition 'G:'...
12 Information 4/25/2010 7:00:06 PM Analyzing partition 'H:'...
13 Information 4/25/2010 7:00:07 PM Create Full Backup Archive From: Disk 2 To file: "H:\My Backups\MyBackup__@date@.tib" Compression: Maximum
14 Information 4/25/2010 7:00:07 PM Pending operation 143 started: 'Creating partition image'.
15 Information 4/25/2010 7:00:08 PM Locking partition 2-1...
16 Information 4/25/2010 7:00:09 PM Pending operation 143 started: 'Creating partition image'.
17 Information 4/25/2010 7:00:09 PM Locking partition C:...
18 Information 4/25/2010 7:27:10 PM Pending operation 143 started: 'Creating partition image'.
19 Information 4/25/2010 7:27:11 PM Locking partition E:...
20 Information 4/25/2010 7:27:18 PM Pending operation 140 started: 'Saving partition structure'.
21 Information 4/25/2010 7:27:18 PM Validate Backup Archive Location: "H:\My Backups\MyBackup__4_25_2010.tib"
22 Information 4/25/2010 7:27:18 PM Pending operation 3 started: 'Validate Backup Archive'.
23 Information 4/25/2010 7:36:54 PM Consolidate Backup Archive Location: "H:\My Backups\MyBackup__4_25_2010.tib" Destination: "H:\My Backups\MyBackup__4_25_2010_15E2054F-7D72-4285-BEB0-425CA315E599.tib"
24 Error 4/25/2010 7:36:54 PM Backup date cannot be found.
25 Information 4/25/2010 7:36:55 PM Operation has succeeded.

1 Information 5/2/2010 7:00:25 PM Operation System Backup started.
2 Information 5/2/2010 7:00:25 PM Priority changed to Low.
3 Information 5/2/2010 7:00:26 PM Analyzing partition '0-0'...
4 Information 5/2/2010 7:00:26 PM Analyzing partition 'D:'...
5 Information 5/2/2010 7:00:27 PM Analyzing partition 'F:'...
6 Information 5/2/2010 7:00:27 PM Analyzing partition '0-0'...
7 Information 5/2/2010 7:00:27 PM Analyzing partition '2-1'...
8 Information 5/2/2010 7:00:27 PM Analyzing partition 'C:'...
9 Information 5/2/2010 7:00:28 PM Analyzing partition 'E:'...
10 Information 5/2/2010 7:00:28 PM Analyzing partition '0-0'...
11 Information 5/2/2010 7:00:29 PM Analyzing partition 'G:'...
12 Information 5/2/2010 7:00:29 PM Analyzing partition 'H:'...
13 Information 5/2/2010 7:00:29 PM Create Full Backup Archive From: Disk 2 To file: "H:\My Backups\MyBackup__@date@(1).tib" Compression: Maximum
14 Information 5/2/2010 7:00:30 PM Pending operation 143 started: 'Creating partition image'.
15 Information 5/2/2010 7:00:31 PM Locking partition 2-1...
16 Information 5/2/2010 7:00:32 PM Pending operation 143 started: 'Creating partition image'.
17 Information 5/2/2010 7:00:32 PM Locking partition C:...
18 Information 5/2/2010 7:25:32 PM Pending operation 143 started: 'Creating partition image'.
19 Information 5/2/2010 7:25:32 PM Locking partition E:...
20 Information 5/2/2010 7:25:39 PM Pending operation 140 started: 'Saving partition structure'.
21 Information 5/2/2010 7:25:39 PM Validate Backup Archive Location: "H:\My Backups\MyBackup__5_2_2010(1).tib"
22 Information 5/2/2010 7:25:39 PM Pending operation 3 started: 'Validate Backup Archive'.
23 Information 5/2/2010 7:34:33 PM Consolidate Backup Archive Location: "H:\My Backups\MyBackup__5_2_2010(1).tib" Destination: "H:\My Backups\MyBackup__5_2_2010(1)_99622B59-93BD-4290-B7DA-393068FE902C.tib"
24 Error 5/2/2010 7:34:33 PM Backup date cannot be found.
25 Information 5/2/2010 7:34:34 PM Operation has succeeded.

Mon, 05/03/2010 - 18:09
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 17
Comments: 2991

 Hello Timothy,

Thank you for posting your question, I will be happy to help. 

The encountered issue is well-known, it has been addressed in the latest build #7046 of Acronis True Image Home 2010. Please make sure that you are using the latest build. You can check it navigating mouse cursor to upper line of the program then press ALT + left mouse button -> Help -> About.

You can learn more on how to download the latest build in this article. Please update the software and see if the issue remains.

If the issue still persists, please provide us with the exact options on how you have set the backup task, I should create a clear test case to be able to reproduce the issue. 

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.

Thu, 05/06/2010 - 07:26
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