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Backup issue Filename

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Hello,

I can`t backup a folder cause there are files with names like this "test_23x35x67.psd".

Is this a known limitation? Do I have to change the filename?

 

Best regards

Ljubomir

 

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Ljubomir, what application has created these .psd files in your folder?

Are these PhotoShop files which is the default application for files with this extension?

I cannot find any reference to any known limitations on backing up these files?

Please download the Log File Viewer app from the link in my signature below and check for any error messages in the service logs for your backup task to see if that gives any more information as to why these files cannot be backed up?  Post some log files if you need help to understand their content.

The only limitation I am aware of is for .PST (Outlook email message store files).  See KB document: 47840: Acronis True Image 2015: E-Mail Backup Is Not Supported which describes this restriction.

Ljubomir...what kind of error message are you getting?  Can you take a screen capture of any error messages?