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Backup Network Drives

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I have set up at Back up my Data to backup nework drives. I've created an individual task for each drive. I can access the drives completely through their mapped drives in My Computer. I can access them entirely though the network. However...only part of the drives are backed up. I've tried splitting and not splitting, but in both cases, the result is reported as successful (so the log does not provide any useful details). help please.

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Hello Mark,

Thank you for posting your question, I will be happy to help. 

When you map a drive, it becomes mapped only under your Windows account. The Acronis product runs its tasks using the system account and so it is sometimes impossible to locate your mapped drive (especially when you are logged off).

You can use a pre backup command to mount the mapped drive for an Acronis scheduled task:

  1. Download map.drive.txt;
  2. Follow instructions in Using Batch Files in Acronis True Image.

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.