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Backup was not successful

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I had a big Problem, when I startet the first back up for may windows 7 System. I does not work. Acronis asked several times for a new blue ray dvd, but after this the DVD was not accepted. I was not able to use these DVDs any more because they were full. So several DVD´s were lost.

I hoped to succeed once a time, because the DVD was accepted but at the end of the backup there were no data on the DVD. I was astonished but I got no message of success or that the program has ended. I think the backup must end with the appropiated Message.

I started afterwards a second time with an backup on an external Disk. Here I was asked for an empty DVD but the DVD was not acceptet. Still the backup procedure was working an working for more thane one hour. I stopped al last this procedure which was not easy, because I downloaded the System by manual interupting. Afterward I looked into the partition of the external disk and I saw a new backup dataset which was so big by using needed nearly all the space of the partition.

I do not understand why I did not succed. I had the impression the no backup realy never ended inspite of several doings. During the test version I was the succesful an I created a backup on a blue ray DVD and therefore I buyed True Image 2013.

Is there anyone who can explain this fact and can help. I am very thankful for an help.

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Wolfgang,

Are you making a full disk image of a files and folders backup?

When you tried to make a backup to an external disk, did you remake the task or use the original one that you had made for the DVD?

Could you post a snipshot of your task setup please?

Could you also post your Acronis log file?

Hallo Collin
Ich habe den Fehler gefunden: Ein Backup mit einem blue ray Brenner funktioniert nicht. Der Backup mit meinem DVD-Brenner war erfolgreich.
Danke für die Mühen
Wolfgang