Backup/Restore with new Hardware.

Welcome Enzo,
I'm not sure if you meant "substitute" or "replacement" above? The non-plus pack version of 2012 does not support Universal Restore, so you will need to have an identical system to restore to.

Hello???,
thanks for your reply.
Which is the difference between Substitute and Replacement for you?
How does the Universal Restore works?
Please can you tell me how it works step by step?
Thanks in advance.
Enzo

Assuming you meant substitute, you are going to need all of the drivers for your new hardware. First and foremost are the drivers for your new chipset and storage controller. Once everything is connected, you will need to confirm bios settings. Then boot using your pluspack recovery media.

The process is covered in the User guide and begins on page 92.

Additional Resources: Here

Ok but what i still did not understand is:
1) will i get the same Fingerprint as i had with the old Motherboard so i can use tehe registered programs i bought?
2) Having a Backup made with the Acronis True Image 2012, can i restore with the Univerdal Restore?
3) If yes do i need different program? If yes which one?
4) Which is the procedure to follow?
Thanks once again
Enzo

 Greetings,

1. Activation technologies can vary by manufacturer. Each has their own method for how they implement it. You are not going to get the same fingerprint when restoring to different hardware. How activation is enforced wiill vary by product.

2. Having a back up image of your system does not guarantee your ability to restore to dissimilar hardware. This is true for any product.

3. Acronis True Image Home with the Plus Pack is required for Universal Restore. UR is a feature of the plus pack. It can be purchased bundled or as an option on the Acronis website.

4. Please read the user guide for help and how to's

i have tried with Acronis.Backup.&.Recovery.Workstation.&.Server.v10.0.13544.with.Universal.Restore,
making first the boot disk.
I have booted my PC with the Boot disk.
On the first page i choosed:
APPLY UNIVERSAL RESTORE
but i get an error that says:
Cannot find an Operating System on the current machine.
And connt go trough.
Where am I missing?
Thanks

It's not 13544 (ABR10) because 'apply UR' appeared only in ABR11. Googling reveals that the whole package you use may be of somewhat questionable origin. Anyway, if your current disk boots with new motherboard, you don't need universal restore. And UR will not help you with 3-rd party programs activation troubles.

This morning I tried to restore my backup
Made On my old machine with Acronis True Image 2012,
On my new PC.
I have checked the UR box before I started
The restore. The restore has been successful
But when I went to boot the PC, the Windows 7
Did not load successfully. It started to load,
Till I see on the screen "Starting Windows",
But after a couple of seconds it reboots again
And it give me the "Restore from Windows errors"
That I can choose or to start Windows normaly
Or to start the restore console.
Whatever I choose I cannot load any more
The O.S.
Any help?
Thanks
Enzo

Enzo,

Take a look at this KB article. Much of what I discussed previously is outlined here.

KB23561

I've followed the instructions on the page you
Linked but have the same problem:
When I go to boot the PC, the Windows 7
does not load successfully. It start to load,
Till I see on the screen "Starting Windows",
But after a couple of seconds it reboots again
And it give me the "Restore from Windows errors"
That I can choose or to start Windows normaly
Or to start the restore console.
Whatever I choose I cannot load any more.
Could the problem be because the old PC
That I've made the backup had a 3 1TB hard
drives connected in Raid5 while the new PC
Has just an 320GB hard Drive?
When I made the backup on the old PC,
I had installed just the Windows 7 with the
Drivers. No programs were installed.
Thanks once more.
Enzo.

Enzo,
As outlined in the documentation, you may need to supply 3rd party drivers in order for the restored system to boot on the new hardware. This might include:

Chipset drivers
Controller drivers

These will have to be extracted to a USB stick and used during the restore process.  

Also discussed is using a WinPE boot disk as another possible means for restoring to dissimilar hardware. For the restoration to be successful, you may need to try one or a combination of the items mentioned to boot sucessfully. 

I am still unclear about which software you are using.  Your initial post states ATIH2012 and you've posted in the ATIH 2012 forum, yet in thread #6 you said you were using ABR Workstation & Server v10.0.13544 with Universal Restore.     The latter being "of questionable orgin". 

Sorry but did not understand.
Can you please tell me step by step how to do
The restore?
I have downloaded from ASUS site the
MB drivers but they have all a setup program.
The old MB was an ASUS P8Z68-V LE
While the new one is an ASUS P5B Deluxe.
Thanks,
Enzo.

Enzo,
It would save a great deal of time if you told us what you had tried, but didn't work.
Are you connecting an IDE drive or SATA?
What operate mode do you have set in the BIOS for the ICH8r?
Do you have the correct controller drivers (.inf) files on a USB stick or alternate location which can be accessed during the restore procedure?

Ok, you take it from here..........

Tell us what you've done. The steps you are performing, start to finish that gets you to a non-booting system.

Ok, How i said in the first post, I had a PC that i made a backup with Acronis True Image Home 2012. The PC had as MB an ASUS P8Z68-V LE, and had 3 hard drive connected in Raid 5. I had a problem with the MB so it had to be changed. Now the PC is to the technical as the PC was still under warranty. In the meantime i have another PC That has different MB and hard drive. It has as MB an ASUS P5B , and as hard drive just one SATA 320GB one. Hope ok till here. Now what i am trying to do is to restore The Backup with the UR option on this PC so i can use it till I get the other one repaired. I am also trying this because i have to do it also when i get The repaired one. I have done as described at http://kb.acronis.com/content/23561 But it does' nt work. When I go to boot the PC, the Windows 7 does not load successfully. It start to load, Till I see on the screen "Starting Windows", But after a couple of seconds it reboots again And it give me the "Restore from Windows errors" That I can choose or to start Windows normaly Or to start the restore console.

You ask me if i am connecting an IDE drive or SATA?
The PC i Made a backup had three drives connected In RAID 5, while the PC i want to restore Has one SATA 320GB one and the backup Contains just the O.S. Windows 7 64Bit and the drivers. You ask me What operate mode do i have set in the BIOS for the ICH8r? Honestly i don't know. I had a look in the Bios but cannot find it. Maybe it has different name.

You ask me If i have the correct controller drivers (.inf) files on a USB stick or alternate location which can be accessed during the restore procedure?
Maybe no because do not know how to do it.
I went on the Asus site and dowloaded the drivers
But the are all compressed files.
I unziped them and i saw that they are
executable files and not .INF how you said.
Please can you tell me maybe step by step how to do it?
Thanks and sorry for the long message.
Enzo

Enzo,

That was helpful. One more question.  You are restoring to 64bit capable processor, right? 

Can't make any promises, but let's give it a go.

Start by downloading a copy of your MB manual: Here

Ensure you select win7 x64

Next grab, a copy of the controller driver ( same page) listed under SATA  v8.9.0.1023

This is the AHCI/RAID drivers for the ICH8r

The newer Intel RST drivers used with your z68 are not compatible.

Now review page 2-27 of your manual. Ensure you have the new disk connected to SATA_1

Get a USB drive and format it FAT32

The controller files are zipped, unzip them.

The files you need are in this dir IMSM_V8901023/Driver/Disk/f6flpy64

Copy them to the root of the USB drive

Now back to the manual...

Review page 4-14 & 4-15

Make the following changes in BIOS

Set SATA Configuration to [Enhanced]

Set Configure SATA as [AHCI]

Now review page 4-30

BOOT Menu

Set your Boot Order

1. CD

2 SATA HDD

Disable everything else (USB, PXE, Etc)

Put your Acronis Boot CD in the CD Drive

Plug in your USB stick

Connect the media that has your image (whatever that is)

Now back to the BIOS > Press F10 "Y" to save setting and Exit

The system will restart and boot into the Acronis Recovery Environment

Use the instructions for Universal Restore I provided previously Universal Restore How To

Pay particular attention to Step 5

You must give Universal Restore the drivers for the different disk controller 

When the restore is complete remove the USB Stick and Acronis CD

Close the APP.  The system will restart.  Hopefully you get a desktop.

Post your results. 

Yes,
I am restoring to a 64 Bit capable processor.
Just a question that you did not replied:
Does it matter or not that the PC that i am
Gioing to has an Hard Disk smallest them the one i
Made the backup?
The backup contains just the O.S and the drivers.
Thanks.
Enzo.

It shouldn't matter.

This guide is also very helpful - credit Grover H

Hello,
Here i am back.
Sorry for the delay but i was out for the whole weekend.
Followed your instrctions:

Next grab, a copy of the controller driver ( same page) listed under SATA v8.9.0.1023
OK

Ensure you have the new disk connected to SATA_1
OK

Get a USB drive and format it FAT32
OK I USED A PENDRIVE

The files you need are in this dir IMSM_V8901023/Driver/Disk/f6flpy64

Copy them to the root of the USB drive
OK

Now back to the manual...

Review page 4-14 & 4-15

Make the following changes in BIOS

Set SATA Configuration to [Enhanced]

Set Configure SATA as [AHCI]
OK SET

Now review page 4-30

BOOT Menu

Set your Boot Order

1. CD

2 SATA HDD
OK SET

Disable everything else (USB, PXE, Etc)
SORRY DID NOT UNDERSTOOD THIS.

Put your Acronis Boot CD in the CD Drive

Plug in your USB stick
OK

Now back to the BIOS > Press F10 "Y" to save setting and Exit
OK
The system will restart and boot into the Acronis Recovery Environment

Use the instructions for Universal Restore I provided previously Universal Restore How To

Pay particular attention to Step 5
OK.
i Followed the instruction how shows also with pictures,
but i have noticed first that when i select the Pendrive for the controller driver,
i do not get any driver listed in the window. Is that normal?
And second the picture 6 shows different to me.
On the picture i can see:

Disk1
NTFS (Unlabeled) (C:) Pri,Act 7.99 GB 4.419 GB NTFS
MBR and Track 0 MBR and Track 0

while on my PC i can read:

Disk1
NTFS (Reserved for the system) (C:) Pri,Act 100 MB 24.42 MB NTFS
NTFS (Unlabeled) (D:) Pri 1.819 TB 24.49 GB NTFS
MBR and Track 0 MBR and Track 0

How you can see the Middle line is missed on the Picture.
By the way if i just select the first and the last boxes how shows in the picture,
the recover tooks just about 5 or 6 seconds, but when The PC resets after clicked on the OK
and unplugged the Pendrive and took out the DVD that contains the Backup,
I get the Black Screen that says that the start of Windows was unsuccessfull.
The i see the 3 options:
1. Insert the windows installation disk and restart the computer
2. Choose the language then click on "Next"
3. Click on " Restore the computer".
If you do not have the Disk contact the system administrator or the computer producter to have assistance.

State: 0xc0000225
Informations: Startup selection unsusccessfull, a necessary device is unaccessible.

I do not see the Pendrive light flashing so it let me understand that nothing has been
installed from the pendrive.

If i choose all the three boxes, i have first also check also the box "Change disks partition ( for advanced users)"
otherwise the Hard disk where to restore will be greyed out and cannot select it.
In this case the restore takes more longer, about minutes,but when The PC resets after clicked on the OK
and unplugged the Pendrive and took out the DVD that contains the Backup, i get the problem as i described before:

the Windows 7 did not load successfully. It started to load,
till I see on the screen "Starting Windows",
but after a couple of seconds it reboots again and it give me the "Restore from Windows errors"
that I can choose or to start Windows normaly or to start the restore console.
Whatever I choose I cannot load any more the O.S.
Also in this case, I do not see the Pendrive light flashing.
Am i still doing something wrong or i cannot restore the Backup?
Wait for your reply.
Thanks once more.
Enzo

Hello,
Here i am back.
Sorry for the delay but i was out for the whole weekend.
Followed your instrctions:

Next grab, a copy of the controller driver ( same page) listed under SATA v8.9.0.1023
OK

Ensure you have the new disk connected to SATA_1
OK

Get a USB drive and format it FAT32
OK I USED A PENDRIVE

The files you need are in this dir IMSM_V8901023/Driver/Disk/f6flpy64

Copy them to the root of the USB drive
OK

Now back to the manual...

Review page 4-14 & 4-15

Make the following changes in BIOS

Set SATA Configuration to [Enhanced]

Set Configure SATA as [AHCI]
OK SET

Now review page 4-30

BOOT Menu

Set your Boot Order

1. CD

2 SATA HDD
OK SET

Disable everything else (USB, PXE, Etc)
SORRY DID NOT UNDERSTOOD THIS.

Put your Acronis Boot CD in the CD Drive

Plug in your USB stick
OK

Now back to the BIOS > Press F10 "Y" to save setting and Exit
OK
The system will restart and boot into the Acronis Recovery Environment

Use the instructions for Universal Restore I provided previously Universal Restore How To

Pay particular attention to Step 5
OK.
i Followed the instruction how shows also with pictures,
but i have noticed first that when i select the Pendrive for the controller driver,
i do not get any driver listed in the window. Is that normal?
And second the picture 6 shows different to me.
On the picture i can see:

Disk1
NTFS (Unlabeled) (C:) Pri,Act 7.99 GB 4.419 GB NTFS
MBR and Track 0 MBR and Track 0

while on my PC i can read:

Disk1
NTFS (Reserved for the system) (C:) Pri,Act 100 MB 24.42 MB NTFS
NTFS (Unlabeled) (D:) Pri 1.819 TB 24.49 GB NTFS
MBR and Track 0 MBR and Track 0

How you can see the Middle line is missed on the Picture.
By the way if i just select the first and the last boxes how shows in the picture,
the recover tooks just about 5 or 6 seconds, but when The PC resets after clicked on the OK
and unplugged the Pendrive and took out the DVD that contains the Backup,
I get the Black Screen that says that the start of Windows was unsuccessfull.
The i see the 3 options:
1. Insert the windows installation disk and restart the computer
2. Choose the language then click on "Next"
3. Click on " Restore the computer".
If you do not have the Disk contact the system administrator or the computer producter to have assistance.

State: 0xc0000225
Informations: Startup selection unsusccessfull, a necessary device is unaccessible.

I do not see the Pendrive light flashing so it let me understand that nothing has been
installed from the pendrive.

If i choose all the three boxes, i have first also check also the box "Change disks partition ( for advanced users)"
otherwise the Hard disk where to restore will be greyed out and cannot select it.
In this case the restore takes more longer, about 30 minutes,but when The PC resets after clicked on the OK
and unplugged the Pendrive and took out the DVD that contains the Backup, i get the problem as i described before:

the Windows 7 did not load successfully. It started to load,
till I see on the screen "Starting Windows",
but after a couple of seconds it reboots again and it give me the "Restore from Windows errors"
that I can choose or to start Windows normaly or to start the restore console.
Whatever I choose I cannot load any more the O.S.
Also in this case, I do not see the Pendrive light flashing.
Am i still doing something wrong or i cannot restore the Backup?
Wait for your reply.
Thanks once more.
Enzo

Enzo,

Great effort thus far.

Step 5. You won't actually see the individual drivers listed here, rather you specify the path to these drivers. In this case, your pen drive. Remember that drive letters will vary (what you see in windows, and what you see for drives detected in the Bootable media environment. Ensure both boxes are checked here. This should allow UR to find the drive.

Step 6.

while on my PC i can read:

Disk1 NTFS (Reserved for the system) (C:) Pri,Act 100 MB 24.42 MB NTFS

NTFS (Unlabeled) (D:) Pri 1.819 TB 24.49 GB NTFS

MBR and Track 0 MBR and Track 0

Look on page 6 of Grover H's Guide.  Have you configured your view to match his recommended (Columns View)?  Going futher, you need to make sure the partitons you are restoring appear correctly and that the correct partition is marked primary and active.  This is an example (credit Grover H)

Based on the information you have provided, you appear to have the 100mb MSR partition, a primary partition for w7 and the MBR.  A restore should be pretty straight forward...  with the addition of controller drivers.  I am not so worried about chipset drivers in this case.   

Selecting the first and last boxes will not restore the entire disk.  That will give you the MSR and MBR which is why the restore took only a few seconds. 

I have to rely on you to know that you have restored a complete image of the disk.  Again, keeping in mind that the partitions need to be marked properly to boot.

So your belief is that no drivers are being copied from the pen drive.  The drivers you need are in the included Drivers.jpg.  The RST drivers in the image will not work with the ICH8r. 

Once you have confirmed all the above.  Please boot from your windows 7 CD and perform a start up repair.  Allow windows to detect and repair it's start up config.  If you receive other errors or information after running this, please post them here.

Enzo,
Do me a favor. Please verify in BIOS, Power tab (page 4-26) of your manual

ACPI 2.0 Support [Enabled]
ACPI APIC Support [Enabled]

Are both set to enabled. Have no reason to think they wouldn't be, but need to cover these bases.

Thanks

Ok,
at this point i am bit confused and do not know what to do and if am i doing it
in the right way.
Checked in the bios and have set as:

ACPI 2.0 Support [Disabled]
ACPI APIC Support [Enabled]

Wait for your response
Enzo

You can enable it. The error 0xc0000225 has more than one cause. I suspect its a missing driver, but I'm ruling out other items as I come across them. Have you tried the Start Up Repair yet?

How i said before i am a bit confused of so many times i've tried
To restore the PC with no succes, so i am
Not quite sure if i have tried the recovery step.
I will try and will update you.
Can you just remind me the procedure and when
To do it?
Thanks.
Enzo

Ok tried again now selecting all the three boxes in
The Acronis.
After the end of recovery rebooted the PC.
I get the black screen with "Starting Windows",
Them reboots again so i have inserted the Windows 7
Installation disk and at the menù i choosed the startup Repair.
I see the bar scrolling saying "Loading Files" them
I get the window "Startup Repair" window.
I can read on the top of the window:
Impossible to start the computer.
After a while i get another two Windows;
One bigger that says:
Impossible recovery automatically the computer
and another smallest one that says the same
But has two tabs, one says "send informations
About the problem" and the other one " Don't Send".
No way even this time
Enzo

E,
Think we have reached the end as far as being able to resolve this over the internet. All I can recommend is a repair install at this point.

I think i've arrived at the end because as so many i
have tried the Hard disk has gone.
Now everytimes i boot the PC, the acronis
Or the Windows CD does not see any more
The hard disk. Neiter the Bios see it, so
Now i am stuck till i do not get the new PC
back with the new mothrtboard changed.
i want to ask you as soon i get it back can i
Disturb you again to see if i can restore on this
New PC?
Sure in your help and thanking you for all your
efforts, i send you my best regards.
Enzo.

I know your MB had issues and needed to be replaced, are you saying now that the disk we have been working on is bad as well?

Yep.
I heard some tic but now even in the bios
It is not seen.

Hi Enzo,
You never mentioned this. This might explain why you experienced problems during the restore process. Your efforts are noteworthy.

Disk images should be made from hardware which is not experiencing problems. Images made from problematic hardware should not be relied upon or trusted. Attempting to restore to defective or failing hardware is pointless.

Hope you'll have better luck with your new system. I am pleased with the rig in my sig.

Sorry mention what?
If you talk about the fault hard drive,
I did not mentioned because it was not faulty.
It began fault after trying so many times
Of restoring.
I have found in my old stuffs an hard drive more smaller,
It is 120Gb but it is IDE.
I will try it today but do not know if it works if I can
Try to restore on it using the same procedure
We have used till now,
Enzo

Hello Today i got my new PC back.
It has been changed the mmotherboard and 1 of the 3 Hard drives that was in Raid5..
I would try to restore the Backup on the PC with these stuff changed..
It is the same backup i made before i sent the PC to repair.
I am noticing when i boot the PC with the Acronis Boot Disk it not loads completly but i get the following Error:

Acronis True Image Home has detected unsupported hard disk drives.
Acronis True Image Home does not support Windows Dynamic Discks, EZ-drives, etc.

Please why this?
How to solve?
Thanks
Enzo

I am working again with the old PC with a new SATA 160GB Hard Disk.
I have tried again to restore my Backup following the above instruction but at.
the end when i reboot the PC, i can see just the logo of the windows coming out and.
i can read Starting Windows but after that it reset and it does like a loop..
What i want to understand if it is possible to restore a backup made with the new PC that has three Hard Drives in Raid 5
on the old PC that has just a 160 GB SATA Hard drive.
The backup i made is 3 TB.
Is it possible to restore it on the 160GB Hard drive even if it is smallest?
Thanks.
Enzo

Hi Guy,
here i'm back with my new Motherboard.
Instead of an ASUS it is an Gigabyte.
Hope the procedure to restiore With new hardwares explained before
With the Universal Restore, are always the same.
BTW i have tried to do how explained but already encountered a problem.
I have booted from tjhe Acronis Boot CD selected MY DISKS in the Restore Tab
And clicked on Next.
browse to the Backup .Tib file, in the Disk List i do not see the CDROM so i cannot choose the BaCKUP.
Why this? Should i able or disable something before to restore to let the Acronis to ss the CDROM?
Thanks in advance for help
Enzo

Enzo,
Is the CDROM detected in the new systems BIOS?
If yes, then Acronis should also be able to "see it"
If no, check your connections/settings and/or try a different brand CD/DVD

Also, ensure the BOOT media that you are using starts successfully and works correctly on another machine.

Sure it is,
If you read carefull my post before, i said that i can boot from the Acronis CDROM,
so it means that it sees the CDROM.
The problem is when i have to chhose the Backup fiole to restore.
When i click on the Browse Tab, I can see the list of Hard Drives and Media but cannot
see the CDROM in the list.
BTW i went in the Bios and can read:

IDE Channel 4 Slave [Optiarc DVD RW AD-72]

and has the connections like a SATA Hard Drive

I have attached 3 Photos that shows:
002 is the Where i boot From. And how you can see it detach the CDROM.
001 is When Acronis ask where to look for the Backup file and how you can see the CDROM is not seen in the list.
003 is the sam as above but i' have tried to make a Backp.

Any suggestion?
Thanks once again
Enzo

ik8ozv,

Can you please provide the Gigabyte motherboard model number you are using?

It is possible that the SATA connector that your DVD is connected to, is on a controller that is not recognized by the Linux bootable media. Many Gigabyte motherboards use more than one manufacturers controllers on board. (Marvel, ASMedia (owned by ASUS), Intel, VIA, etc.) My guess is that the "channel 4" SATA controller is a different SATA controller than your hard drives are connected to.

Just for troubleshooting purposes, connect your DVD drive to a SATA connector that one of the hard drives is connected to, and then boot to the Rescue Media to see if it is detected. (where "D" or "E" is presently connected).

You should also sign up for the 2013 trial, but do not install the 2013 trial, register your 2013 trial serial number, and then download the 2013 trial bootable Rescue Media ISO, and create a CD/DVD, then test to see if the 2013 trial CD/DVD can see your DVD drive connected to "channel 4" (the location where is presently is connected).

James

How i said before, the new Matherboard is an Gigabyte and exactly:

GIGABYTE Z68XP-UD3

The old one that i have changed was an Asus and had made a Backup with the old MB.
Now i want to Restore it on the GigaByte one.
I have also tried with Acronis 2013 that a friend of mine borrowed me just to know if it was a CD problem
buti've notiiced that also with the 2013 i have the same problem.
Thanks
Enzo

As I suspected, you have more than one SATA controller on your Gigabyte motherboard:

Intel Chipset:
1. 2 x SATA 6Gb/s connectors (SATA3_0~SATA3_1) supporting up to 2 SATA 6Gb/s devices
2. 4 x SATA 3Gb/s connectors (SATA2_2~SATA2_5) supporting up to 4 SATA 3Gb/s devices

Marvell 88SE9172 chip:
1 2 x SATA 6Gb/s connectors (GSATA3_6, GSATA3_7) supporting up to 2 SATA 6Gb/s devices

Can you clarify which SATA connectors the DVD and hard drives are connected to?

James

Please can you tell me how to see it?
Thanks

In the owners manul for your motherboard, there is a layout of the board showing the connectors referenced above.
(Page 7 in the English version )

They are named:

Intel Chipset Controller
SATA3_0 (SATA 3)
SATA3_1 (SATA 3)
SATA2_2 (SATA 2)
SATA2_3 (SATA 2)
SATA2_4 (SATA 2)
SATA2_5 (SATA 2)

Marvell 88SE9172 Controller:
GSATA3_6 (SATA 3)
GSATA3_7 (SATA 3)

Ok
I've opend the Case and see that the CDROM is connected on the connector:

labled SATA3_6 or SATA3_7.

It is connected on the top one

Thanks once again.

Move the DVD to one of the other connectors (not the SATA3_6 or SATA3_7 connectors).

Apparently, the Marvel controller is not supported by Acronis 2012, (or 2013). The only option to be able to see (restore from, backup to) anything connected to the Marvel controller would be to use the Windows based WinPE Rescue Media that can be created using the Acronis Plus Pack.

James

Thanks James,
it was the connections.
Reveted connections and it worked.
Now i wat to resolvethe original problems.
I explain again it hope in some helps:

I am using registered progrmas that are registered about the PC fingerprint.
I have noticed that if i change an hardware like Motherboard, hard Drives or others
the fingerprint changes and the progrms will not work any more as registered one but request a new registration key. Also if i just Format the "C:\" hard Drive it will change.
To avoid to loose my registration keys i have made a backup with the
Acronis True Image Home 2012.
Last week i had an Hard Disk Failure.
I took back my PC to the shopper as it was still under warranty and the shopper after a couple of days said that the Motherboard and one Hard Drive has gone and as it is still in warranty it will substitute it without charge.
Now the problem is: as i said before, is it possible to restore my backup done with the Acronis True Image Home 2012 on the same PC but with the new Motherboard without loosing the Fingerprint
as i had before to use my registered programs?
If yes how to do it?
Any help will be really appreciated.
Thanks in advance.
Enzo

Enzo,

Many programs that use a "fingerprint" or an activation based on hardware configuration, will lose its activation if any hardware changes take place, as you have found out with the hardware changes on your system.

As you have stated, even a hard drive format can cause the "fingerprint" to change in some cases. Many applications look at the hard disk, system board, BIOS, etc. If any of these change, the activation can be lost. Even with a disk based backup, there is no guarantee that the "fingerprint" will be same, and the activation could still be lost.

If your hardware does not change, and you have a full disk based backup of your system, a restore (of the entire disk, along with the MBR and disk signature) "should" not cause the "fingerprint" to change unless the "fingerprint" is also updated as time passes, by the application, and a date code or some other method of tracking is used by the application and updates the "fingerprint". In that case, you would be restoring an older "fingerprint" which could cause the activation to fail anyway.

Since you have a backup made when your hardware was in a different configuration, a restore from the backup probably will cause the activations to fail, since the new hardware and the "fingerprint" will not match. The only way to correct the application activation errors would be to contact the software author (company) after the restore.

James

James,
At the end of the day i cannot restore my
Backup on my new PC?
I need to do a new Windows 7 installation and
Request new keys for the softwares?
The problem is that i have to pay once more.
Thanks for your efforts.

You can, of course, restore your backup. Windows and Office products can be re-activated at no charge, if there are any problems, by placing a simple call to Microsoft support. I was referring to other applications such as games, and products that use DRM (Digital Rights Management) or any other type of software copy protecton. Such products that use copy protection, may, or may not, still work, or still be activated after a restore. This is not the fault of the Acronis backup software, and would happen using any backup software, including Windows own backup utilty. If the products you use (other than Windows and Office) require activation keys that have to be re-issued, that is between you and the software author (company). They would dictate the policy to charge for, or not, the new activation keys.
I have a customer that uses software that runs his Optometrist business, and the software has to be re-activated any time there is a hardware change on the system (even changing a video card). (A backup and restore to the same drive on the same system hardware does not have any affect on this product's activation status), but if the software author (company) of this product has to re-issue a new activation key, they charge him for it.

Hello

How can I tell if my existing (system) back up, made with Acronis 2011 premium with plus pack will restore to a different hardware set up. Does Acronis back up automatically to "universal backup/restore" when you have the "Plus Pack"? I do not see any settings or boxes to check.

I have Alienware M17X 3 1/2 yrs old. 1tb HD 2x500gb RAID 0. The graphic card overheated and damaged the motherboard. Dell is replacing my computer with either an identical machine (or better). I am running OS Win 7 Ultimate 64.

I have a complete system (disc) back up done with Acronis 2011 with Plus Pack saved to an external HD. Can I do a complete system restore to my new machine when it arrives? What does Recover Absolute Path do when box is checked?

What kind of issues should I prepare for in order to prevent problems in restoring especially if Dell replaces my OS with Win 8.1?

I plan to upgrade to Acronis 2014 Premium but I am not sure if I should do that now and try my restore using 2014 instead of 2011 version.

Also, would it be possible to use the Acronis Migrate software to migrate from one computer to another?...If so, is there a way to do this when I can not get my old computer to boot up?

Any advice would be so much appreciated.

Tnx

Kathy