big trouble with true image 9 buil 2375

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first of all,i'm french and i'm apologise for my bad english syntax. i use to make my back up with true image but for 2 days it's impossible ,i always have an error message "disc full" i don't understand cos i want to save a disk 160gb but only 85 gb are used! on a secutity zone of 70 gb. the log told me the disc c:(85gb) is full ,i really don't understand. then i make a complete backup on my last back up and it doesn't want to scratch the old archive... please may i have some quick help.
have a nice day

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Tue, 12/15/2009 - 14:35
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If you have other Backups in the SZ, 85Gb when compressed using the default may not fit into a 70Gb SZ. You will have to delete some old backups manually.

Tue, 12/15/2009 - 22:53
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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DwnNDrty wrote:
If you have other Backups in the SZ, 85Gb when compressed using the default may not fit into a 70Gb SZ. You will have to delete some old backups manually.

hi
i 'm agree with you to delete the old back up but on the secutity zone it'seems impossible how do you do that???

when i want to control my archive back up i get"no archive in security zone" whereas you could see a present archive..bug??

Wed, 12/16/2009 - 10:32
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello all,

Thank you for posting your question, I will be happy to help. Please accept our apologies for the delay with the response.

nuno zakk,

Acronis True Image 9.0 Home uses the following scheme to clean up Acronis Secure Zone:

- If there is not enough free space in the zone to create a full backup, the program deletes the oldest full backup with all subsequent incremental/differential backups.
- If there is only one full backup (with subsequent incremental/differential backups) left and a full backup is in progress, then the old full backup and incremental/differential backups are deleted.
- If you are in the process of creating an incremental/differential backup and there is not enough free space, you will get an error message. In that case, you will have to increase the size of the Acronis Secure Zone and then run the backup operation again.

If you do not have enough free space in Acronis Secure Zone, create a new full backup file to overwrite the oldest one with the subsequent incremental/differential backups in the chain. 

MudCrab and DwnNDrty,

Thank you for your help.

Please let us know the results, we should be sure that the program runs flawlessly. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Tue, 03/02/2010 - 08:15
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