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BlackArmor NAS 220: says error or sometimes a network protocol missing from this computer

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Seagate BlackArmor® NAS 220 network storage
I have this but accessed in win 7 pro(acronis came with it installed)... with Windows explorer...but when upgraded to w10 pro - Acronis True Image 2016 beta... I can Not access it - says error or sometimes a network protocol missing from this computer. see attachment...

well...?

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seagate-nas1.jpg 48.71 KB
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With Windows, for each session of windows, you can use only one set of credentials to access a unique remote computer. So, if you launch windows, access the NAS with user credentials A, and then you launch ATI that is trying to backup using credentials B, that won't work. Just browsing the NAS with a guest account is enough.

In win 7 pro, win 8.1 Not ask for credentials... win explorer

in win 10 pro asks...(win explorer) well is the username / pass of NAS created when accessed via browser (browser access it even win 10 pro)...?