Skip to main content

Blue Screen

Thread needs solution

I am running Home Image 2009 and experiencing the blue screen issue with synching an IPOD that many have reported.

About a month ago, based on a post, I updated my 2009 SW since the problem was supposed to have been fixed. The issue indeed went away but it is now back.

Is there a known solution to this issue that does not involve me paying for a new version?

0 Users found this helpful

Hello David,

Thank you for your message. I will do my best to assist you.

We began to have the issue with BSODs and Ipods starting from Acronis True Image 2010 Home. I would really appreciate if you can provide me with a Windows mini-dump and AcronisInfo report so that I can understand the reason for the BSOD and help you resolve it.

Alternatively, you can purchase an upgrade to Acronis True Image 2011 without paying the full price. You can always download a trial version before committing to check how it will work on your system. It has 30 days of functionality.

Please let me know if you have additional questions.

Thank you.