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Blue screen during the cloning

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Hi,

English is not my first language but I'm gonna try to make this clear.

My computer is an Asus G552VW-DM269T runing on Windows 10. I'm currently doing a cloning of my internal hard drive (HGST Travelstar 7K1000 HTS721010A9E630) which is quite damaged, but still works. When I start my computer, Windows shows me a message saying S.M.A.R.T Bad : Back Up and Replace and the computer starts normally (just very slow). I've tried to do a ChkDsk to repar it in some way, but it never works (it stops at 14%). So I bought a Crucial MX300 SSD of 525GB and a Sata->Usb device. I have aproximatly 400GB of data on my hard drive. But since I've launched the cloning from my hard drive to the SSD using Arconis True Image HD 2015 and my computer has rebooted, I've only seen the software for 1 minute telling me it was preparing and since then (more than 1 hour) a blue screen with the mouse in the middle and an "FR" icon in the down-right corner. So I don't know if the cloning is working (my guess is that it ain't) and I was thinking that maybe my hard drive is too damaged to be cloned. Is this possible ?

I'd like some insight on what is best for my computer, because I think my hard drive is close from failing totally. Should I wait or reboot and retry ? Or try another cloning/back-up method ?

Thank you.

Thibault

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Thibault, welcome to these User Forums.

Please see topic: [IMPORTANT] CLONING - How NOT to do this

From your description given above, your drive has some serious problems as shown by the SMART errors and failure to run CHKDSK and in such cases, then cloning is unlikely to be successful either.

I would recommend removing this drive from the computer to avoid any further damage being caused by trying to boot into Windows using it.

Connect the drive via your USB - SATA adapter to another computer then try to do a full disk backup of the drive in that way using your ATI 2015 software, where this can be attempted from within Windows without needing to boot into an offline Linux OS environment to run ATI.

If you cannot back a good disk backup in this way, then all I can suggest would be to try to copy as many of your user data files, folders, photos etc from the failing drive as possible then make a clean install of Windows 10 on the original computer with the new SSD installed inside it.