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Blue screen when using Try&Decide after update Windows Defender

Thread needs solution

Hello,

I use Acronis® True Image Home® versie 11.0 (build 8.082).

When I have installed Definition Update for Windows Defender - KB915597 (Definition 1.105.1413.0), I get a blue screen after starting Try&Decide.
I get this on both my computers.

When I go back to a previous image, there is no problem anymore. I tested this three times, so I am very sure it has somthing to do with Windows Defender updates.
I had this issue also (and for the first time) with Definition Update for Windows Defender - KB915597 (Definition 1.105.929.0).

Kind Regards,
Willem Samyn

0 Users found this helpful

You are using a pretty old version. You should try with the 2011 version if your problem subsist. Uninstall v11 before installing 2011.