Bluescreen Bad_Pool_Caller | Universal Restore

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 8

Hi Guys,
unfortunately we did not got a solution for my problem in the german spoken area from the forums: http://forum.acronis.com/de/forum/40091

So, i would ask the international community to have a view on my problem.

Maybe someone has a idea how i can get rid off this BlueScreen.

The Problem is explained very fast:
When I try to boot Win XP Pro SP3, i get a Bluescreen with following error:

http://img805.imageshack.us/img805/2065/imag0740h.jpg

I can run the safe mode of windows xp, also i can run it with network drivers so i can access the internet from this machine.

But i am not able to run Windows in normal mode.

--
One further problem is, i get no minidumps. In the folder C:\Minidumps are only "old ones" created on 27.01.2013 !?
Settings for the Dumps should be OK.!

Hmmm... this is the first from some things i have no idea!
--

What i did til now:

Now its gonna be a bit complicated:
The machine, where this problems appears is a brandnew Toshiba Satellite P875-31r with win 8 64Bit running. Win 8 is running fine.
The machine has 2 Hard Disks.
1x SSD 128 GB
1x HDD 750 GB

It has 16GB RAM and works with a Intel HM76 Express Chipset.
Toshiba do not provide any XP-Drivers for this machine. Only Win7 and Win8.

My plan was now to replace a image from my old XP-Laptop to the HDD.
So that i can boot both Operating Systems on my new Laptop.
So i did with Acronis True Image Home 2011 + PlusPack a Image and restored it in the "Universal Restore" mode.
(Before u ask why: I have one old software on the xp, i still need and its bound to this computer!)

I already tried to include any kind of drivers, intel provides:

[URL]http://downloadcenter.intel.com/Detail_Desc.aspx?lang=deu&changeLang=tr…]

[URL="http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&Dwnld…"]http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&Dwnld… für Intel® Chipsätze&lang=deu[/URL]

[URL="http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&Dwnl…"]http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&Dwnl… rapid Storage Technology (Intel RST)&lang=deu[/URL]

This also did not work for me.
On 2 drivers i tried to include i get this error:
[URL]http://forum.acronis.com/de/system/files/forum/2013/02/40091/imag0742.j…]

On 1 driver i got this error:
[URL]http://forum.acronis.com/de/system/files/forum/2013/02/40091/imag0741.j…]

With one driver i get no error - but it is also not working.

Always when i boot the win xp system in normal mode i get the "Bad_Pool_Caller" error.

Furthermore i tried to let run the image as a virtual machine using Virtualbox with Win8. Same Problem here, even in the virtual machine i get the "Bad_Pool_Caller" error.

It hope this is not really a BSOD, because i can access the safe mode, yes and even the safe mode with network drivers.

At the moment, i have no ideas how to fix this problem.
I tried now for days. Restored the image several times, installed a virtual machine tried the repair install and so on...

I also thougt, maybe WinXP is just not compatible with this Laptop, but i also tried to install a blank Windows XP Prof. - and it worked. So it should not be a general hardware problem.

Guys, please help me.

Mon, 02/18/2013 - 21:54
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 46
Comments: 2759

Since you can run the system in Safe Mode, try and run the system in Normal mode, but with a standard VGA driver (this option is on the Windows XP Startup Options menu). Normally the error message you are seeing is indicative of a incompatible driver (not necessarily the Video driver, but this is a good place to start as it is easy to determine if this is the cause). If the system boots okay in VGA mode, open control panel and remove any software that is installed for the Video graphics device, and reboot in normal mode to see if the BSOD error stops.

If the Video driver is not the cause, one of the other drivers in the restored image is causing this error with your hardware.

Mon, 02/18/2013 - 22:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 8

Hello James,
many thanks for your quick reply!!!

I also tried it with the vga mode. It did not work :((

Yes, i am pretty sure it is a driver issue.
But how can i find which driver it is?

Mon, 02/18/2013 - 22:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 46
Comments: 2759

This is always a tough one to figure out without (mini)dump files.

Since you have an image to restore, you can try about anything you want and restore the image again.

Start by using msconfig, and disabling all non-Microsoft Services, and all Startup items.
If the system boots okay, then start by adding one or more of the startup items and/or services until you track down the culprit(s).

If disabling all the non-Microsoft "Services" and all "Startup Items" does not help, continue with device driver troubleshooting below:

I would open device manager after booting into safe mode, and start by removing devices listed one at a time and boot up the system to see if the problem is resolved. Start with hard disk controllers, then USB controllers, etc., Look for items that are using non-Microsoft supplied drivers to try first.

Once you remove a device, when Windows boots back up (hopefully), the offending device driver should not try to load.
This may take quite a bit of patience and trial and error.

There also could be services and drivers loading from the registry that may have to be looked at as well.

Is the CPU platform (Intel vs. AMD) the same in the image as on the new system?

Mon, 02/18/2013 - 22:57
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 8

Hello James!
The WinXP is working now!

I used a small old tool called "Driver Manager"
http://www.chip.de/downloads/Driver-Manager-1.0_29018411.html

This Tool allows you to see which driver are installed and which "starttype" they have.

Step by Step i disabled the drivers and did reboots. After a while my win xp booted in normal mode.

I need some reboots, and had to play back the image twice but now everything is working fine.

Thanks for your help!

Tue, 02/19/2013 - 19:01