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Boot CD not seeing raid 1+0 array

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I'm trying to boot a PowerEdge 2850 with embedded raid & True Image is only seeing the individual disks that make up the arrays. Are there special drivers I need? I have to assume it's a pretty common setup.

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Hello Marc,

Thank you for posting and welcome to our forum. I will definitely assist you with this issue.

You are correct, the boot CD lacks the necessary hardware drivers to detect your RAID. I can recommend the following:

1. Please download the latest boot CD from your Acronis web-account, let me know how it works.

2. If it fails, please collect the following report and submit a support request so that our Expert team can resolve this problem.

As a workaround, you can use either BartPe or WinPe plugins and specify the RAID drivers manually so that you can work with our software.

If you need additional assistance, please let me know.

Thank you.